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Archive for the ‘Law Firm Internet Marketing’ Category

Googles Spider And Law Firm Website Marketing

Monday, February 27th, 2012

Googles Spiders And Law Firm Marketing

I have a secret to tell you: I love spiders! OK, maybe not the eight legged kind that you immediately might be thinking of, but the other type; the ones that Google sends out to run around your website to find out what it is that you do!

However, for now I want to focus on the hairy, eight legged variety. You have to admire the spider. Even the very small ones are able to build webs hundreds times their own body size. It must be the equivalent to a human being overnight building a bridge between England and Wales next to the Second Severn Crossing. From memory, it took a construction company some years to build that, but a spider can pop out overnight and weave a huge web to generate something to chew on the next day. That is pretty impressive. However, if a spider builds a web and leaves it in place for a few days, making the necessary day to day repairs that are required, and keeps returning to find that it has not attracted any new visitors, it will soon lose interest and build a new web somewhere else.

Google’s spiders are not very different to the eight legged variety. They are sent out into the big old ‘World Wide Web’ to find new websites, explore current ones, and to make a huge library index of all of them so that Google’s avid users can find whatever they want, whenever they need it, in a fraction of a second. It is an incredible achievement when you think about it.

But just like the real world spiders, Google’s spiders also are quite fussy, and if they keep taking the trouble of visiting a website, but the owner fails to take the time or trouble to add new content to it, or to make changes to existing content, it also will soon start to lose interest in it.

Are you providing something for Google’s spiders to feed on? Are you adding regular, fresh, bespoke content (not the same content that is going onto another 100 lawyer’s websites) to your website? Are you not only keeping the spiders happy, but also the human visitors too, who, if you regularly add new content, will keep finding your website for more and more search terms related to the legal services that you offer?

To be successful in any form of marketing CONSISTENCY is absolutely vital. The reason so many solicitors struggle with their marketing is because they spend a lot of time marketing when they are quiet, then when they are busy they completely stop and take no further action. This is a major flaw. Consistency can transform your marketing. Consistently adding new content to your website is vital for the success of your law firm’s website.

If all that you did every month for the next year was to write at least eight 400 plus word articles and add them to your website, you would attract new visitors and more visitors to your website. In turn, you would also receive more enquiries for your legal assistance.

I cannot recommend how important it is that you do this. This is good advice, will you follow it?

Do you have any marketing questions about this article or any other law firm marketing questions? Please “Leave A Reply” in the box below and I WILL reply to you.

Your Law Firm Marketing MOT Part 1

Monday, February 6th, 2012

Competition is really hotting up in the legal services market, with a new ABS forming every week, private equity investing into legal ventures and the High Street solicitor/niche law firm/smaller practice being left more and more to fend for itself. Yet there are still smaller firms doing incredibly well out there and growing year on year. If you are wondering what it takes to be one of these firms, I thought I might provide you with some proven ideas by running through a law firm marketing MOT with you. I want to show you the little things that you could do to make a big difference. The things that you can do once but which will provide you with clients time and time again (there are some great ones of these, you just need to know where to look and how to put in place the automatic systems required).

So here is your law firm marketing MOT, how many of these marketing actions are you taking consistently?

Client Communications

Are you sending a communication by email or post to your clients old and new at least once every month? If not, I GUARANTEE that you are missing huge opportunities to win new instructions. I know that I bang on and on about this, but guess why? Because it works. Not only does it work, but it costs next to nothing to do, so why on earth would you not do it?

Some people say it costs too much, or it takes too much time or effort. Neither of these should be true now. You can use software like I use for my marketing tips that costs less than £20 a month. It is American software but don’t let that put you off, it is just that their software is so much better than any other email marketing software out there. Alternatively, if you do not want to do it yourself, how about having a completely bespoke monthly email marketing communication written for you? There are links to both options below for you:

Run your own email marketing newsletter with Aweber email marketing software: »

Have your newsletters written and delivered for you: »

Free Website Traffic And Instructions

Are you obtaining between 20 to 100 enquiries each and every month from your website that are converting into new client instructions? If not, I assure you that you are missing huge opportunities.

I often laugh as even now, when every month every client that I work with is winning lots of new instructions from their website, I still meet solicitors who are winning no business from their website and what’s more, they do not believe it is possible to do so. They tell me that ‘their area of law is different’ and there is just no way a client would choose and then instruct them over the internet…..

Guess what, that is complete and utter nonsense. Website marketing works for every single legal service; from private client to business start ups, commercial leases to Wills and conveyancing. If you are not winning new business from your website automatically every single month, unless it is because you do not want or need any more clients or profits; shame on you!

This is one of the easiest ways of winning new instructions, and if you do it right, it keeps on providing for you month after month, year after year.

I have clients who have increased the visitors to their websites from next to nothing to over 10,000 visitors every single month. I have other clients who operate in niche areas of law who only need 1,000 visitors a month to keep themselves as busy as they ever need to be.

If your website is not currently producing for you I would urge you to fix this problem as soon as possible. If you are looking for more information, again I have two options for you below, one for you to be able to take action yourself, and one to have the action taken for you by my team every single month. So you have no excuse for not fixing this now!

Take some action yourself! Find out how to get your website to the top of Google: »

Let my team do all of the work, write all of the content, prepare new pages every month and drive more and more targeted visitors to your website month after month: »

For fear of overwhelming you with opportunity, I have decided to stop here and let you digest the content above, because there is still a lot more to come. Take some time to think how much easier your life would be if every single month you were winning new instructions from your existing clients simply by sending them an email, and how good it would be if your website delivered new instructions on tap to you every week, without you needing to take any action. Wouldn’t that be a good thing?

Have any questions about this or any other blogs? Please “Leave A Reply” in the box below and I will reply to you.

Top 7 Most Read Law Firm Marketing Articles Of 2011!

Wednesday, January 11th, 2012

Law Firm Marketing Advice For Solicitors From Nick Jervis, Samson Consulting

I thought you might need a little motivation and inspiration to fire you up now that we are properly back into the New Year, so how about a look at the top most read blogs and articles of 2011. These articles inspired solicitors in 2011 to make the changes necessary and to take the marketing action they needed to grow their practice, so why can’t they do the same for you now?

So here are the top 7 articles of 2011, I hope you find them helpful, if you do please leave a comment at the bottom of the blog, I would really appreciate that, thank you.

1 – We have to do something….

I feel slightly sad writing this. I had a chat with a solicitor recently who has decided to go down a marketing path which involves a substantial investment and which he and I are both almost certain will lead to failure. Yes, he is entering it knowing that it has little prospects of success. For confidentiality reasons clearly I cannot go into detail about it, but in discussing this with him I kept asking why are you doing this. Ultimately, his response boiled down to five sad words:

We have to do something..

» Click to read the full article…

2 – Some Law Firm KPI’s (Key Performance Indicators)

If you have decided that now might be a good time to start measuring some Law Firm KPIs to ensure that your firm makes progress more quickly with all of your marketing efforts, what would be a good idea to start to measure?

» Click to read the full article…

3 – How Much Good Legal Marketing Advice Are You Ignoring?

I had an email which made me laugh the other day. The email suggested that I had too much content on my website, that I should reduce the number of pages that I have overall and then the ‘intrigue’ of people wanting to find our more would be much better from me. The writer ended with a "I hope you don’t take this the wrong way". I am still smiling widely as I write this.

» Click to read the full article…

4 – Legal Funding For Solicitors

In working with so many solicitors in every conceivable sector of law, I often hear how difficult it has been to obtain legal funding since the banking crisis. Commercial solicitors have struggled to obtain funding for their practices, particularly if they were largely reliant on the commercial property sector. Personal injury solicitors have had their legal funding for disbursements cut or removed completely. I have heard from many solicitors that the banks have clearly pulled back on a lot of their legal funding. Whereas once solicitors seemed to be a sure fire bet, the change in the economy and perhaps the uncertainty around the legal sector with ABS’ now in force adds to this problem.

» Click to read the full article…

5 – The Perfectly Marketed Solicitors Practice In 12 Months?

If I was going to start a Solicitors Practice next year, I know that I could put in place systems in the first 12 months to make sure that I was kept busy with all of the clients that I needed year after year. This is what I would do.

Month 1

» Click to read the full article…

6 – A Classic Marketing Mistake For Solicitors And All Businesses

I am a member of a business mastermind group. Once every couple of months I get together with this group of smart minds and we spend a day together with specific time allotted to each other’s business to take apart a current challenge, disect it and then put it back together. The power of five brains instead of one makes this a very useful and powerful process and it has had a massive impact on my business.

Our last meeting was in Edinburgh and one of my fellow group members had created a new website and he wanted our feedback on why it was not working as he had hoped and anticipated.

I should first say that this is an incredibly bright man. He has spent tens of thousands of pounds advertising his products online and made a fantastic return on his investment. In his sector he is a renowned expert.

He uses all of the methods I use to market his existing products, i.e. Google Adwords, website marketing, article marketing etc. He focuses heavily on lead generation instead of trying to dive straight in for the sale. This is very important….

» Click to read the full article…

7 – When It Comes To Legal Marketing, Perfection Kills Momentum!

One of the biggest lessons that I have carried with me from my days as a practising solicitor is a quote from a legal judgment that was constantly repeated by a partner in one of my firms. Whilst I confess to finding its overuse a little annoying at times, now that I run my own businesses I fully understand the importance of this statement. In the last five years of running my marketing consultancy for solicitors, I am frequently reminded of the statement as I can see Solicitors living out the statement to the detriment of their marketing activities and their business as a whole.

» Click to read the full article…

Would you like me to help you with the marketing of your law firm?

» Click to view the details and download the new Hidden Profits Discovery Meeting brochure.

Kind Regards,

Nick Jervis

Solicitor (non-practising)

Hidden Profits Waiting To Be Discovered..

Is The 98/2 Rule Costing You Money? (The Ninety Eight Two Rule)

Tuesday, October 4th, 2011

Most solicitors’ websites fail because all of the effort is spent on working out how to get more people to visit their legal website, yet little or no time is then thought about how to get more people to interact with their website once they arrive there. Yet this is a massive mistake. My 98/2 rule explains exactly whey this is the case.

The 98/2 rules is based on the average figures frequently banded about the internet that for every 100 visitors to your legal website, ONLY 2 of them will actually take the time or go to the trouble of interacting with you. This might mean that they fill in a contact form on your website, phone your freephone number (you do have one of those don’t you?), or email you. Now I say this is an average figure but I can tell you from working on hundreds of solicitors websites, that it is if anything generous. Some websites convert at less than 1%, meaning that less than 1 person for every 100 visitors interacts with the website owner, but let’s work on the 2% for the purpose of this article.

So if only 2 people out of every 100 visitors to your website actually get in touch with you, even if you manage to add 1000 new visitors to your website per month, that actually will only amount to 20 new enquiries. So in addition to simply trying to attract new website visitors to your website (see my Solicitors Website Marketing Report on how to do this), you also should spend time trying to change the 98/2 rule into a 95/5 rule or even better a 90/10 rule, shouldn’t you?

So how can you do this? Well there is a simple yet very powerful method you can do to achieve this;- offer your visitors some free and useful information in exchange for their email address. This is one of the best ways of stopping the rot of 98 out of every 100 visitors leaving your website empty handed and without taking any action. Don’t believe me that this is a good idea? Well a massive brand uses this tactic ALL of the time.

WHICH, the huge brand (now dabbling in the legal services sector) do this all of the time to bring in new members. They will offer a "Free Report On Buying A Washing Machine" in exchange for their website visitors’ contact details. They know that they can then keep communicating with that prospect until they either become a full paying member of WHICH, or they leave their database. I have seen WHICH take a full page advertisement in the broadsheets regularly (at a cost of around £3-5,000), simply offering a free report in exchange for the persons’s contact details. So if WHICH, spending thousands every month on advertising, use this strategy what does it tell you?

Who else uses this system to communicate the value of their services? I use it all of the time, in fact it is responsible for increasing the size of my business and in my beating the 98/2 rule consistently. I offer all visitors a free legal marketing report: 8 Ways To Increase Your Profits, in exchange for a name and an email address.I then communicate by offering more free tips and advice using the excellent email marketing software AWeber, knowing that by offering proven advice and tips at some point in the future anyone downloading that report might need some extra marketing help and if they do I will already have proven that I am the best legal marketing specialist available. If I did not offer this free report, visitors would fall into my standard 98/2 rule and all my hard work getting people to my website would have been wasted.

So if this works for WHICH and for my business (which is ultimately very similar to yours in that I sell my expertise), couldn’t it work for you too? I promise it can and does, and you should be doing it, so are you going to?.

Have a think about what you could offer your visitors to stop the 98/2 rule ruining all of your efforts in attracting new visitors.

The Only Way To Find Out When A New Blog Post Has Been Posted Is To Sign Up For Blog Alerts Using The Form Below:

How Much Good Legal Marketing Advice Are You Ignoring?

Thursday, July 28th, 2011

A solicitor is for life, not just for ChristmasI had an email which made me laugh the other day. The email suggested that I had too much content on my website, that I should reduce the number of pages that I have overall and then the ‘intrigue’ of people wanting to find our more would be much better from me. The writer ended with a “I hope you don’t take this the wrong way”. I am still smiling widely as I write this.

I often hear this; from solicitors and other business owners. They have a hunch that they should not say too much on their website. They say you have to keep people guessing, and make them work out if you really know what you are talking about. Well let them continue with these thoughts, because it will allow all of you who follow my advice to storm above them in the search engine charts. Google needs content. Adding new content to your website tells Google your website is a living, breathing being which it rewards with more traffic. I did not take any offence from the person above – how could I? – I receive more traffic than probably anyone else doing what I do. Now clearly I am not going to follow the advice, I pointed out to the writer why, I dare say they will not listen and do their own thing, fail abysmally and then of course blame the economy rather than their inability to follow good advice if their lack of new business causes them problems.

One of the last law firms I worked for I left with a fantastic, detailed and content full website. It attracted lots of visitors and lots of enquiries. I was staggered to meet a partner from the firm some months after I left who was crowing when he said “We have replaced that website you did with a much shorter, cleaner five page website”. You should have seen his face drop when I pointed out that he would not receive any more visitors now. Too late, the damage was done and enquiries from their website duly plummeted!

I go into detail about how to generate website traffic using both paid and unpaid methods of traffic in Marketing4Solicitors. Solicitors who follow my advice generate significant volumes of traffic. One firm went from 3,000 visits a month to over 12,000 in just over a year with the volume of enquiries increasing in line with the traffic. Another person on Marketing4Solicitors follows my Google Pay Per Click advice and recently sent me this unsolicited testimonial:

"When I started receiving Nick’s advice on pay per click advertising, I followed some of it [with a considerable degree of success] but really didn’t think it was necessary to follow it all. Well, not for the 1st time, I have had to eat my words. In the last year or so I have mended my ways and now follow Nick’s advice to the letter. The statistics speak for themselves.

In the period 19/6/10 to 18/7/10 my monthly pay per click campaign cost me £1,831.58 [that’s 735 clicks at an average of £2.49 each]. I thought that was pretty good. However, since taking on all of Nick’s advice, the identical period this year saw a massive improvement in broadly identical campaigns – 1,078 clicks at an average of just £1.64 each, totalling £1,764.77.

So not only have I saved myself over £50 every month, but I also get almost 50% more clicks! That’s what I call a result – well done Nick!"

Tim Bishop, Managing Director, Bonallack And Bishop Solicitors Salisbury

What Will You Do?

If you need more website traffic, and more clients, join Marketing4Solicitors. If you need more clients but but don’t believe my advice and want to plough your own field doing the same you have always done and getting dminishing results, do nothing, go out of business and blame the economy. We will keep it between ourselves that it was your fault really……

The Only Way To Find Out When A New Blog Post Has Been Posted Is To Sign Up For Blog Alerts Using The Form Below:

21 Reasons Solicitors Must Use Google Adwords In Their Marketing Mix

Wednesday, February 23rd, 2011

A video follow up I created for a recent webinar which shows you why so many solicitors are missing out on an excellent method for bringing new clients to their practice on auto pilot.

We offer a limited number of completely managed Pay Per Click services. We will research your keywords, set up your campaign, write the advertisement copy and do all of the work for you whilst you sit back and watch the leads come in to your website. For details of our services, please enter your details below:

» Or click to find out about our managed Pay Per Click services so that you can generate new client instructions on auto pilot!

Free Guide – 8 Ways To Win New Client Instructions

Solicitors Guide, 8 Ways To Instantly Increase Your Profits.

Are you using the methods ALL of my consultancy clients use successfully to generate new client instructions every month on auto-pilot? Download my free guide which will tell you:

  • The fatal mistakes most solicitors make with their advertising along with a formula to use to correct them
  • How to finally find out what is working for you so you can do more of what works and stop doing what is not working
  • The best form of marketing for solicitors (and you will be pleased to hear it does not involve spending thousands of pounds)
  • How to make more of your ‘free advertising space’ which most solicitors completely overlook
  • Website marketing – what are you missing, how can you improve or even what is it?
  • Creating your army of salesmen for your services
  • The one tip that could instantly increase your profits with NO COST whatsoever

You have nothing to lose and much to gain, so download the guide now and start taking the action that will bring you huge rewards.

Simply enter your details below to instantly receive the free guide please remember your email address is safe with me as I will NEVER pass it on):

Investment In Your Law Firm Marketing

Monday, November 29th, 2010

I recently returned from a trip to the States where I was attending a marketing course with some business friends. On the last evening of the conference a big night was called for so we headed out into the night and took a taxi to a restaurant. After a good meal and a few glasses of wine we decided to go to one final bar closer to our hotel for a nightcap. The taxi dropped us off and drove off into the night and we went to walk around a corner to a bar when we were stopped by a policeman.

“You can’t stand there” he said to us all. When we asked why he said if we continued to stand there he would have to arrest us for our own safety. Somebody had been shot in the next road and we were not in a safe place (local knowledge needs improving on the next visit). We took his advice and marched swiftly back to the safety of our hotel.

I travelled to Baltimore in search of one or two new marketing ideas or to hone current skills as I realise that this is vital if I want my businesses to be successful. This follows my Golden Rules Of Marketing4Solicitors Rule Number 1 – whatever business you are in, whether it is law or marketing, accountancy or a butchery, if you fail to become an expert in marketing you are letting new business slip through your fingers every single working day of your life.

I know that I always have to improve my marketing skills to ensure that my businesses grow and that is why I will travel far and wide for ideas, read hundreds of books every year and watch webinars and listen to seminars every week of my working life.

We all know that the law is facing challenging times now, in addition to those being faced by all other businesses during the recession, but there is still enough business being transacted out there for every solicitor to make very strong profits. However, you have to accept my Golden Rule Number 1. You can fight it by saying that you are a solicitor and being great at that should be enough, but then you put yourself firmly and squarely in the category with most other solicitors out there at the moment, and guess what their businesses look like? Yes, they are struggling. If you want the same results as them you can of course keep on doing what you have always done but you must accept that you will now, without doubt, see declining results.

However, as we approach the last month of 2010, you could see 2011 as the opportunity that you need to really get to grips with understanding and becoming a master of marketing your practice. Swallow up law firm marketing resources, read AND APPLY the advice in my emails, buy some of my products, read non-law firm marketing books, look at marketing in other sectors and apply them to your own, but DO SOMETHING different to market your firm and keep on doing something different and trying new marketing initiatives.

You can have a successful law firm in 2011, but you have to make a conscious decision to do so, then you have to back up that conscious decision with lots of action that you consistently take. If you shoot one arrow at a target you might be lucky and hit, but if you shoot hundreds of arrows one after the other at the target your chances of success increase dramatically. It is exactly the same with marketing. If you only ever try one marketing activity which fails and then you give up, that is your one arrow shot. You can only succeed by constantly shooting more marketing arrows at the target until you start to hit some bull’s-eyes. Then you will see your practice surviving and thriving throughout 2011 and well into the future!

The Only Way To Find Out When A New Blog Post Has Been Posted Is To Sign Up For Blog Alerts Using The Form Below:

Your Legal Website Design Does Not Work!

Wednesday, August 11th, 2010

Your legal website design does not work because:

  • It is too dark
  • It is too bright
  • It has too many colours
  • It does not have enough colours
  • It needs more pazazz
  • Your website designer says you need a widget
  • Your senior partner’s friends website is much nicer than yours
  • It does not have enough images
  • It has too many images
  • It needs more content
  • There is not enough content
  • Your senior partner knows someone that can rebuild it for only a few hundred pounds….

I could go on forever, and ever, and ever. Really I could. The point is, none of this matters. When it comes to your legal website desgn, absolutely the only thing that matters is that it brings you new leads, day after day and month after month. If it is not, change one thing and see if this makes a difference. Then change another and another. Test each change, give it time to settle and bed in. But test it slowly, bit by bit, then you will know what works because your clients will let you know!

Free Guide – 8 Ways To Win New Client Instructions

Solicitors Guide, 8 Ways To Instantly Increase Your Profits.

Are you using the methods ALL of my consultancy clients use successfully to generate new client instructions every month on auto-pilot? Download my free guide which will tell you:

  • The fatal mistakes most solicitors make with their advertising along with a formula to use to correct them
  • How to finally find out what is working for you so you can do more of what works and stop doing what is not working
  • The best form of marketing for solicitors (and you will be pleased to hear it does not involve spending thousands of pounds)
  • How to make more of your ‘free advertising space’ which most solicitors completely overlook
  • Website marketing – what are you missing, how can you improve or even what is it?
  • Creating your army of salesmen for your services
  • The one tip that could instantly increase your profits with NO COST whatsoever

You have nothing to lose and much to gain, so download the guide now and start taking the action that will bring you huge rewards.

Simply enter your details below to instantly receive the free guide please remember your email address is safe with me as I will NEVER pass it on):

A Solicitor already receiving my free marketing guide and advice says:

"My main concerns before signing up for the newsletter were that all marketing companies are the same. They give financially impractical information and advice insensitive to the needs of Solicitors or in the alternative, they tell you only that which we already know – but charge a hefty fee for the pleasure.

Simply put, your newsletter is none of the above. It is obvious from reading your newsletter that the advice is sensible, practical and sensitive to the different market place of Solicitors marketing professional services. Sometimes, your newsletter is a simple kick up the rear to make us do what we know we should be doing, but don’t because "we never have the time".

The three biggest benefits of your newsletter are:

  1. Practical sound advice
  2. Easy to implement processes that can at worst have a small positive effect on generating new business and at best do substantially more than that for virtually zero outlay.
  3. We learn something simple yet new everytime we see your newsletter and try to implement at least one idea each time we get the newsletter. That’s a dozen gently implemented marketing processes each year. All for free.

If you are considering signing up for the newsletter I would genuinely say to you that you would be mad if you dont sign up. The newsletter is free, its a no brainer.

Solicitors are our own worst enemy, we work long hours often illogically, and dont make time for important things like sensible marketing – and then we bleat on about how we are getting squeezed and challenged by Tesco’s etc.

The future of the law is for innovators, get with the programme or be left behind – and being left behind is a slow painful demise in the legal world.

People like you Nick, make us smell the coffee and get to work. "

Shak Inayat, Penn Legal

Twitter, Google and Law Firm Marketing

Tuesday, October 13th, 2009

Could Google suddenly have a new challenger?

Google is completely dominant in terms of search is it not? It has seemed that way for sometime now, although my view has always been that at some point “niche search” engines will come and take away small chunks of supremacy at a time. I had a live example of this recently which I found fascinating!

I suddenly noticed that many people were landing on the 1stClaims website that I run having used the search term “Lesley Ash” (we have this excellent software that tells us when someone has landed on the website and what search term they used to arrive there – drop me a line if you would like the details). When I say many, there were around 50 people within the space of a few minutes.

I realised that the only time I had ever written anything about Lesley Ash was when she received compensation for her medical negligence MRSA compensation. What intrigued me was why so any people were looking her up at that time. I feared something bad had happened to her so quickly did a Google Search and whilst 1stClaims came up in the search results not much else did.

I then remembered a clever web marketing man and Golf enthusiast Andy Brown telling me that he used Twitter to find out what people thought of live events such as Air Shows etc to see if they were worth attending. I popped on to do a Twitter Search and typed in Lesley Ash and before my eyes were loads of people commenting on her appearance on Loose Women at that very moment in time.

That certainly explained why people were Googling her name, but it also showed me that if you want to carry out any live searching for instant results on what is happening now then a Twitter Search is the way to go. I am sure Google have noticed this too and are doing something about it as I type!

From a Law Firm Marketing perspective it just shows the importance of commenting on live, current and topical legal issues. If you see a hot legal story make sure you write about it on your blog or website, send out a client email newsletter about it and a twitter announcement. There are so many opportunities to use your expertise to reach out to new and existing clients, and the rewards can be incredibly powerful and quick (as shown above).

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