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Posts Tagged ‘Legal Marketing’

Guest Post: What is Content Marketing?

Tuesday, April 30th, 2013

Content Marketing is very much a buzz phrase at the moment and is in fact an essential aspect of legal marketing. It’s all about creating and sharing interesting content. Your goal is not to sell your product directly but to provide valuable information to your target audience.

By delivering reliable, relevant and interesting content, you will find that you attract more online traffic and that your business will grow over time. Content marketing is not an instant fix, but part of a long-term legal marketing strategy that will lead to more cases coming your way. It is therefore well worth investing in.

As with all things online, it is an art as well as a science so here are a few basic tips to get you started with content marketing:

Legal marketing

What content?

Blogs

Blogging gets a bad press. On hearing the word, you may well be imagining legions of nerds revealing their innermost thoughts in the dank corners of the world wide web but this is not the case. Blogs are so much more and are the beating heart of content marketing. Blogs are the best way of updating your site with quality content. By posting regularly you will drive traffic to your site which in turn leads to more enquiries and more business. Blogs can be targeted to your desired audience and make full use of your legal expertise. And blogs don’t just have to be articles. In fact, the best blogs will feature the following:

  • Infographics – These are eye-catching representations of information that make facts and figures easier to process. Users are able to absorb information quickly and easily. As a visually attractive package these are also highly shareable, especially through Pinterest.
  • Images – photographs and graphic representations of data are great ways of breaking up text and making your content more enjoyable and informative
  • Videos – not everything on YouTube is animal-related or a bizarre dance craze. Videos are a great way of getting information across or illustrating a point.

Know Your Audience

Before creating any content, you must ‘become’ your audience or at the very least put yourself firmly in their shoes – what do they like? what do they find interesting? how do they like to interact with information?

Once you know your audience, you can start creating the kind of content that they will love.

Making It Relevant

By now you know the types of content that you can produce and who you are targeting, it’s time to get creating. Spend some time producing your content. If you don’t have the time, then get someone else to make the effort because the rewards are great.

If you can bash out ‘content’ in an hour then there is every chance that it is not going to be the kind of material that people will spend time reading and then sharing. It becomes pointless. The end goal of legal marketing and in turn content marketing on your site is to build more traffic and to convert that traffic into business. This will only happen with quality content and the old adage remains true, if something is worth doing, it is worth doing well. Here are a few pointers:

  • Ensure that your content is unique, informative and relevant
  • Make the most of your knowledge and expertise
  • Post regularly – it is essential to update your site regularly
  • Find topics that are relevant by searching Google News for current stories or examining trending topics on Twitter
  • SEO (Search Engine Optimisation) – if you don’t know what SEO is, then find someone that does. It underpins all of content marketing.
  • Create interesting relevant headlines for skim-readers and to make people read on
  • In the legal sector ‘How to guides’ are really useful and popular
  • Copywriting is key to legal marketing but nowadays any copy in your content has to be focussed on the user experience.
  • If your content looks like an advertisement, then it will most likely be ignored. Make sure you focus on having great readable content.

Social Media

So you’ve followed the tips and produced some fantastic content. Now time to share it and watch it get shared. The better the content the more it will be shared naturally. It will make its way across the web with people sharing because you have provided useful, attractively presented, well-written content. This helps build your brand as a respected voice.

There seems to be a new addition to the social media world every day but that doesn’t mean that social networking and bookmarking is any less important. Ultimately you want your content to be seen by as many people as possible. Make full use of the following to help spread the word:

  • Facebook
  • Google+
  • Twitter
  • YouTube
  • LinkedIn
  • Pinterest
  • StumbleUpon

Content Marketing and Legal Marketing Image

It’s easy to add a whole host of easy-to-use sharing buttons to your blog posts to make it easy for people to share what they have enjoyed.

These steps may be simple but they do take time. They also represent the tip of the iceberg when it comes to legal marketing. With your time both precious and expensive, why not get in contact with us at Samson to find out exactly how we can help with legal marketing.

Author: Guest Blogger

What My Sons Parents Evening This Week Can Teach You About Legal Marketing!

Friday, March 15th, 2013

I am not a big fan of the education system. I don’t know whether it is the fact that my children spend more time with strangers than they do with me, or that some teachers just seem to have been born to be teachers and I could not see them functioning in the real world on the outside of a school (this from a man married to a teacher by the way), but it doesn’t usually excite me or tick any of my boxes.

However, on my youngest son’s parents evening this week, I was very impressed with one aspect of the process.

For each teacher, once we found them dotted around a big school (in my day they all used to sit in the school hall) they would sit us down and give us some general feedback, and then the process became very interesting. They move on to talking about the targets that they had set for Sam when he completes his GCSE’s in four years’ time, where he was now in relation to that target now and how they expected him to get there between now and then.

The school sets targets! The children know about the targets and are coached by the teachers to achieve them. The parents are involved with those targets and encouraged by the school to monitor progress.

The school is acting as any sensible business owner should act in relation to the growth of their business. I am genuinely, amazingly and surprisingly impressed.

One of my sayings is that there is ‘No Treasure Without Measure’. The school know what treasure they want my son to achieve and they are measuring his progress towards that goal, with support all of the way. This is absolutely brilliant.

How about you? Have you set targets for one years’ time, two years’ time and five years’ time? Are you working alongside a coach or a consultant to show you how to reach those targets, to set short term and long term goals on the way to those targets? If you are, you are probably a million times better placed to achieve them than those who write a ‘wishy washy’ five year plan, then put it back in their top drawer and never review it until five years’ later, if they are still in business at that point that is.

All of my consultancy clients have financial and other targets which are at the top of the Marketing Action Plan I review with them each and every month. They can’t hide from the targets that they have set as they know I will be measuring and monitoring progress towards them. They understand that there is a possibility that they might not hit them, but they also know that there is a real possibility that they might exceed them and have to set new, bigger targets.

I have a lot more respect for the education system taking care of my son now, and I hope that it shows you that if an educationary establishment can set and monitor goals, you should be able to do the same for your own practice. Doing so is a very smart thing to do.

Author: Nick Jervis

Are You Struggling Like This Solicitor Was With His Marketing?

Tuesday, September 4th, 2012

“I assumed that I wasn’t the only solicitor who had seen his instructions reducing steadily over the last few years, but just to confirm this I asked a few other local sole practitioners. What they said really surprised me. They said that they were doing fine. I thought there might be some ‘playing me’ in this, but I could tell from their demeanour that they actually meant it. So if they were still winning the same amount of new client instructions, why wasn’t I?

As soon as I thought about it, I realised the answer. When the recession hit the first thing I did was to cut back on my advertising and marketing: completely the wrong thing to do I realise now. So I started to do some more advertising and marketing and the phone rang a bit more. This got me interested, and then I found Nick Jervis’ website. What he said in his emails made real sense to me, and I realised that I was only scratching the surface of what I could be doing. I joined his Marketing4Solicitors service and found a wealth of marketing information from someone with enough experience to know what works and what does not work when marketing a Solicitors Practice.

In only a few months of change I am now generating 10 times the number of enquiries I was generating before I started actively marketing my firm.”

This is based on a telephone interview I conducted recently with a relatively new Marketing4Solicitors member. Does any of this ring true with you? Are you in the position this gentleman was in before he started taking positive action? Would you like to arrest the slide and turn things around? Can I please help you to do this? The best place to start is to download my free guide by entering your details below, it is the same way this happy solicitor started….

Author: Nick Jervis

I Don’t Have Time To Market My Legal Services?

Wednesday, August 3rd, 2011

Tesco Law

This is a statement I often hear from solicitors who are running a practice or a team. How do I find the time to market my business? Well, the very simple and stark answer is that nowadays you absolutely MUST find the time to market your legal services. The legal world has changed, it is far more competitive than it ever has been, and what’s more it is only going to get more and more so with new entrants steaming into the legal services market place. As I often say, if you keep doing what you have always done you will no longer get the same results, you will now see rapidly diminishing results.

If you have never consistently found time for marketing you will have seen your business go through the ‘peaks and troughs’ model repeatedly. One month you might be too busy to do any marketing so you concentrate on servicing your existing clients, but then you find the next month because you have not been doing any marketing and do not have any systems in place you suddenly do not have enough work. I can see you nodding your head right now.

The trouble with this is that it is a horrible way to run a business. It leaves you sometimes awake at night wandering how you are going to pay the overheads next month with no work coming in. It leaves you struggling to think of new methods of generating new client instructions. It also leaves you completely open to those snake oil salesmen selling you this super new-fangled method of marketing that is only available for one firm of solicitors in your town but if you don’t buy it now it will go to your nearest competitor (oh, and the price is nearly always around £1,000 and THESE THINGS NEVER PRODUCE A RETURN ON INVESTMENT).

You see I know all of these things because I have been marketing law firms for over 21 years now and I understand all of the challenges and frustrations faced by you.

However, you can make your life an awful lot more straightforward, enjoyable and less stressful. The answer is to put in place systems which automate your marketing processes. This absolutely means that you must have a marketing database, but don’t panic, there is simple software that makes this really, really easy for you. It also means that you must use ‘marketing leverage’ repeatedly and relentlessly too, so that whenever you undertake any marketing activity you use the materials or information created as many times as possible to provide you with the maximum chances of success for your efforts.

The legal services world has changed and you must change with it, or you will face serious problems, but you do not have to. Here is a comment I received from a solicitor recently who has been taking my advice and following the systems I have prepared for my Marketing4Solicitors members:

“Early in the year I spent a large number of hours putting together a website following as closely as possible your recommendations. Since it went live in March I’ve produced an average of about £1,000 per week of new business directly from Google Adwords which for a sole practitioner is an enourmous boost for my turnover.

I’m being cautious at the moment but if the current rate of new instructions is maintained over the next few months then I’ll look to expand to enable me to devote more time to strategic work which I so enjoy doing.

Even though I’ve only applied some of your recommendations (so far), I’ve already seen dramatic results. Thank you for all your guidance.”

Commercial Solicitor

You need to find time to market your system, but you can be clever with your time and put in place automatic systems to bring you new leads every single month, not just on a one off basis. If you do this, as Louis Armstrong once sang, You will have all the time in the world …. well, almost.

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Author: Nick Jervis

How Much Good Legal Marketing Advice Are You Ignoring?

Thursday, July 28th, 2011

A solicitor is for life, not just for ChristmasI had an email which made me laugh the other day. The email suggested that I had too much content on my website, that I should reduce the number of pages that I have overall and then the ‘intrigue’ of people wanting to find our more would be much better from me. The writer ended with a “I hope you don’t take this the wrong way”. I am still smiling widely as I write this.

I often hear this; from solicitors and other business owners. They have a hunch that they should not say too much on their website. They say you have to keep people guessing, and make them work out if you really know what you are talking about. Well let them continue with these thoughts, because it will allow all of you who follow my advice to storm above them in the search engine charts. Google needs content. Adding new content to your website tells Google your website is a living, breathing being which it rewards with more traffic. I did not take any offence from the person above – how could I? – I receive more traffic than probably anyone else doing what I do. Now clearly I am not going to follow the advice, I pointed out to the writer why, I dare say they will not listen and do their own thing, fail abysmally and then of course blame the economy rather than their inability to follow good advice if their lack of new business causes them problems.

One of the last law firms I worked for I left with a fantastic, detailed and content full website. It attracted lots of visitors and lots of enquiries. I was staggered to meet a partner from the firm some months after I left who was crowing when he said “We have replaced that website you did with a much shorter, cleaner five page website”. You should have seen his face drop when I pointed out that he would not receive any more visitors now. Too late, the damage was done and enquiries from their website duly plummeted!

I go into detail about how to generate website traffic using both paid and unpaid methods of traffic in Marketing4Solicitors. Solicitors who follow my advice generate significant volumes of traffic. One firm went from 3,000 visits a month to over 12,000 in just over a year with the volume of enquiries increasing in line with the traffic. Another person on Marketing4Solicitors follows my Google Pay Per Click advice and recently sent me this unsolicited testimonial:

"When I started receiving Nick’s advice on pay per click advertising, I followed some of it [with a considerable degree of success] but really didn’t think it was necessary to follow it all. Well, not for the 1st time, I have had to eat my words. In the last year or so I have mended my ways and now follow Nick’s advice to the letter. The statistics speak for themselves.

In the period 19/6/10 to 18/7/10 my monthly pay per click campaign cost me £1,831.58 [that’s 735 clicks at an average of £2.49 each]. I thought that was pretty good. However, since taking on all of Nick’s advice, the identical period this year saw a massive improvement in broadly identical campaigns – 1,078 clicks at an average of just £1.64 each, totalling £1,764.77.

So not only have I saved myself over £50 every month, but I also get almost 50% more clicks! That’s what I call a result – well done Nick!"

Tim Bishop, Managing Director, Bonallack And Bishop Solicitors Salisbury

What Will You Do?

If you need more website traffic, and more clients, join Marketing4Solicitors. If you need more clients but but don’t believe my advice and want to plough your own field doing the same you have always done and getting dminishing results, do nothing, go out of business and blame the economy. We will keep it between ourselves that it was your fault really……

The Only Way To Find Out When A New Blog Post Has Been Posted Is To Sign Up For Blog Alerts Using The Form Below:

Author: Nick Jervis

5 Common Legal Marketing Mistakes By Solicitors

Tuesday, February 15th, 2011

Legal Marketing Mistakes For Solicitors

Someone asked me recently “Nick, what are the 5 common mistakes solicitors make with their legal marketing.” I thought it was a good question and well worthy of an answer, so here is a video with the common legal marketing mistakes that I regularly see.

WARNING – The purpose of this video is to help you to avoid making these mistakes, so I am brutally honest – please do not take offence if you find you are making some of these mistakes, but use the information to start making changes right now.

The Top 5 Legal Marketing Mistakes Made By Solicitors

» Click to request a Marketing4Solicitors sample pack.

» Click to sign up for free law firm marketing tips.

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Author: Nick Jervis

Stop Believing: Stop Receiving

Wednesday, December 22nd, 2010

Stop Believing: Stop Receiving - Or No Father Christmas for you!

Sadly my children are getting to the age where they have twigged that the guy with the big white beard and the red coat might not actually be real. Megan at 11 has definitely realised, and I am pretty sure that Samuel at 9 is there or thereabouts, but at the same time they still have that hope, excitement and intrigue that just some part of the magical story might be true. I must confess, that being a big child at heart myself, I have always loved their excitement at Christmas time so I am keen to see it last as long as possible, hence this year’s ‘strapline’ I have created around Christmas:

Stop Believing: Stop Receiving!

I know, slightly cruel and barbed, but with just three sleeps to go it is holding out pretty well and whenever I say it they quickly get back on track. I have several friends who are also using it now. Can you use it too?

Marketing shares this with Father Christmas. If you start a marketing project and do not commit to it absolutely and completely, it is more than likely to fail. If you ask your partners to support a legal marketing campaign and they only partially commit, the minute your campaign does not fly off the blocks like a sprinter at the Olympics they will use every trick to pull you down and to stop the campaign. I have seen this several times and it can be brutal. Why it happens is somewhat bizarre, after all your fellow partners will share in any success of the campaign through increased profits, but a human weakness and desire to see you fail, or the campaign fail, shines through. It is more likely than not because they do not understand the marketing, or that they are ‘jealous’ that you have had the idea, but whatever human frailty causes this I have seen it happen so many times that I know it is not a one off. This is why whoever is in charge of marketing needs to obtain full commitment from other partners to proceed with the project, and then be left alone without interruption to make it work over an agreed period of time (months or years usually).

But this does not just apply to partnerships. If you are a sole trader you may well set out to sabotage the success of your own law firm marketing campaigns. You might not give them enough time to break through ‘The Dip (excellent little read by Seth Godin)‘, the period where nothing seems to be happening with your campaign so you give up on it; just before the period when it was going to start to produce results.

Once you have decided on a new marketing project, you must totally commit to it for a sustained period and do all you can to make it work until that period arrives. If you hold any doubts they will do their utmost to stop the campaign from working. In challenging times you do not need anything standing in the way of your successful marketing. You must make every campaign as successful as possible.

There are going to be plenty of challenges in 2011, but there are also going to be huge opportunities. How much you invest in and commit to the marketing of your law firm will play a big part in how well your firm performs next year. But just like this year, if firms make the commitments that my consultancy clients have made this year, they will buck the majority trends and increase their profits, some substantially.

So make sure you keep on believing in your marketing, commit to it unequivocally and keep working at it, improving it, testing and measuring it, and you will keep on receiving the new client instructions that you desire.

However, the minute you Stop Believing, you Stop Receiving, just as it is with Santa.

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Author: Nick Jervis

The Middle – Cut Loose Your Legal Marketing!

Monday, October 25th, 2010

My children recently started watching an American family sitcom called The Middle which has now turned into a family favourite. It is about a normal family coping with their three ‘normal’ children growing up. They have a son of around 17, a daughter of 13 and a geeky child who only reads books of about 8. The father (who is very tall – not relevant but I have to keep saying aloud how tall he is, much to the annoyance of Emma, Megan and Samuel) was talking to his wife about the 17 year old son who had gone off the rails again when he came up with a fantastic line “Why don’t we just call that one a right off and focus all of our efforts on the other two”? What a great idea, cut loose the uncontrollable wayward son and focus on the two children that they had a chance of saving. I am still laughing now as I type this.

Of course it just could not happen when it comes to children (could it?) but it must sometimes happen when it comes to your marketing activities. You see, all marketing activities need a good chance of working. If they are not working immediately, you should make some changes. Change the headline, change the offer, change the call to action or the deadline and then test and measure the results (no treasure without measure). However, if you have tried everything and the method of legal marketing is not working, you must do as the giant father said in The Middle: Cut it loose. Stop it. Focus all of your time, effort and energy on your other marketing activities to make sure that they are working harder than ever for you. Do that and from time to time introduce new marketing initiatives and you will be just fine.

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Author: Nick Jervis

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