How To Improve Client Conversion For Law Firms (Client Intake)

Looking to improve client intake for your law firm? How do you increase client conversions? How do you turn more of your prospects into new clients? Why Client Conversion Fascinates Me As a long term law firm marketing man, from both inside law firms until 2003, and since then running my law firm marketing consultancy, … Read more

Case Study

From biggest fee earner to no fee earning whilst doubling turnover

I’d been looking for somebody to help me with marketing for a while, and I came across Nick on Google.

That was three years ago, and in that time it’s fair to say that he’s had a massive impact on my business, and my life as a result.

In the early days, my goal was simple and specific: increase the turnover of the business so that I could take more money out of the business.

I had an amount in mind, and I expected it to take years to get there, but when I achieved it in just six months, it began to dawn on me that this guy really knew what he was talking about.

As a result of that early success, and with Nick’s help, I realised that my expectations were too low, and what I could actually achieve, with the right thinking and guidance, was far beyond what I’d ever imagined.

What Nick saw – and what he made me see – was that my business had fantastic potential, but to realise that potential, things needed to change.

Even before Nick got involved, we were getting a decent volume of leads, but it was what was happening to the leads that was the problem.

We weren’t tracking them, there was no process in place and to top it all off, we didn’t have a clear pricing structure, which meant that we were nowhere near as profitable as we could be.

And that’s where Nick came into his own. He built us a bespoke lead generation and sales process, and the results were staggering.

We pretty much doubled our turnover, allowing me to build a four-person sales and marketing team that gets us more leads and more sales.

Of course, Nick’s Google Adwords expertise has been a key part of our growth, and today it’s a hugely profitable marketing pillar for us.

But regardless of the medias or mechanisms we’ve used to grow over the last three years, it’s been Nick’s rock solid marketing plan that underpins it all.

He’s stopped me trying this and that, and got me to focus on the things that’ll have the biggest impact on the business.

And I think there’s a lot more to come – we still haven’t implemented everything that Nick has given us to do, and when we do, I reckon we’ve got around another £250,000 of revenue per year to add to our figures.

And it’s not just the business that’s seen a transformation – it’s been a personal transformation too.

When Nick first got involved, I was the biggest fee earner, and consequently I was reluctant to stop getting involved in cases.

Nick eventually made me see that if I was serious about growing this business, that needed to change and as time has gone on I’ve taken on less and less work – now I don’t do any of it.

And I only wish I’d done it earlier, because the result has been me having more time to build the business, and spending time with the people that are important to me.

Not only that, but the business is stronger, because it’s much less dependent on me.

Nick was right about that one, as he has been about pretty much everything else – it pains me to say it, but it’s true!

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I am here to help you grow your law firm or consultancy, so please do get in touch. Simply enter a few details below and I will personally come back to you (no cost or obligation, just some help for you).

    The Meaningful Conversation Increases Client Conversion

    The Meaningful Conversation Method has helped hundreds of solicitors to improve client conversion, turning more new enquiries into client instructions by as much as 75% (see the case study below) and completely removing price as an objection. I coined the phrase “The Meaningful Conversation” in my comprehensive training for solicitors on growing their businesses, Marketing4Solicitors. … Read more

    Case Study

    One Partner Law Firm Changes Direction

    We’ve been working with Nick about 10 years and throughout this time I have always valued his expertise.

    When we first made contact with Nick we had been recommended to get in touch with him by another solicitor to “give us a hand with marketing”.

    At that time we were focusing on personal injury work, but we had already decided to enter the medical negligence market.

    Obviously breaking into a new market takes time and we still needed the income that came from the personal injury work to finance this going forward.

    Nick put together a high conversion website which meant we had all the personal injury work that we needed allowing us to build the medical negligence side of things up gradually.

    Now we specialise exclusively in medical negligence. Nick has been part of that growth in terms of strategy and the use of Google Adwords to generate good quality leads.

    As part of that, he helped us with the entire website build, making it very marketing focused and it has worked extremely well.

    As a result our firm has gone from strength to strength, more than doubling fee earing staff and turnover.

    Get In Touch Today

    I am here to help you grow your law firm or consultancy, so please do get in touch. Simply enter a few details below and I will personally come back to you (no cost or obligation, just some help for you).