Why Live Chat Works So Well For Law Firms

There has been no “eat out to help out” scheme for the legal profession, so as we are officially now in recession (what a surprise folks), it means you have to work out how to thrive all on your lonesome.

The good news is that the legal profession is largely thriving.Why Live Chat Works So Well For Law Firms

The stamp duty holiday has led to conveyancing departments never being busier, employment law is thriving with a lot of settlement agreements being completed and litigation has firmly woken up (there is nothing like a recession to give litigation a boost).

The only trouble is that if you operate normal business hours of, say, 9 to 5.30 pm, there are 15.5 hours each day that your law firm is closed for new business enquiries.

Yes, it is closed more than it is open.

That’s shocking, isn’t it?

The good news is that it can be open for those additional 15.5 hours with absolutely no extra effort on your part.

My clients with the best performing websites, usually converting at up to 15% (meaning that for every 100 visitors to their site, 15 of them get in touch), use my recommended Live Chat provider. This provider runs their live chat for them 24 hours a day, 7 days a week, 365 days a year.

It means that you can come into the office and discover more enquiries from clients who are interested in your services. The good news is that rather than them hitting the back button and heading off to your competition because they have already had a live chat with your agent, they will wait for your call back the next day.

More clients the easy way. That’s my kind of marketing!

Let me know if you would like an introduction.

Let me know if you would like an introduction by emailing info@samsonconsulting.co.uk with the subject line Live Chat introduction.

FREE BOOK: 6 Fastest Ways To Win New Law Firm Clients – Click to download now:>>



Case Study

Chris Carter

Positive: Quality, Responsiveness
“Nick has for a long time now been the go to Legal Marketing Expert offering game changing advice in a no-nonsense way.

As well as knowing what works, he will also make sure you don’t waste valuable time on initiatives that aren’t destined to chime.

Approachable, friendly and fun to deal with he will always make sure you are travelling in the right direction and on the road to success.

Can’t recommend enough!”

Get In Touch Today

I am here to help you grow your law firm or consultancy, so please do get in touch. Simply enter a few details below and I will personally come back to you (no cost or obligation, just some help for you).