Turning Down Clients And My Breakfast Meeting Today.

I had breakfast with my estate agent friend this morning, in our local Weatherspoons (classy eh).

I think that’s quite impressive. I have just written one sentence and you have judged me twice already; having a friend who is an estate agent and eating in Weatherspoons. You can say that you didn’t judge me, but I know you better.

However, let me try and justify this, to make me feel better and you see me in a better light.

First, Weatherspoons; it is the only warm coffee shop in Nailsea. All of the others insist on freezing their customers, and it is a cold, wet, windy June day.

Second, the estate agent. He is not your usual estate agent. He turned down an instruction, what more need I tell you?

Most estate agents that I have met will take on all and any instructions, not my friend. He only works with straightforward vendors and he will go ‘all out’ to make sure he gets the best price for their properties. This vendor, for various reasons, was far from straightforward, so he politely declined the instruction.

What a clever chap.

Saying no to clients who are not a good fit is a very sensible thing to do. You will know yourself that you have often said yes to clients against your better judgment only to then spend months or years regretting the decision. These are usually the same clients who negotiate your price down to the bare bones too.

Knowing who your ideal client is is an essential part of growing a successful law firm. Acting for everyone is a certain way to lead to frustration and angst.

I know my ideal clients, and generally they fall into two categories when it comes to working on a one to one basis:

  1. An existing law firm with a sole decision maker who wants to grow their practice quickly; or
  2. A start up law firm that wants to hit the ground running and attract clients quickly.

Do you fit into one of these categories?

If so, why don’t we have a chat?

Feedback received this week about my More Clients Strategy Call:

"Very helpful and Nick went straight to address the issue I had. I was expecting a hard sales pitch, and was surprised and delighted not to get that. I got some clear pointers as to the next steps I should take (without charge) and a useful personal introduction. Try the 30 minute call, you may be pleasantly surprised."

Ready To Take Action And See Results Now?

Please call 0117 290 8555 to arrange a mutually convenient time for a telephone discussion, Email me or complete a Free Online Enquiry. There is no cost or obligation. We will have a chat about where you are and where you would like to be and I will suggest some things you can do to get there quickly.

Law Firm Marketing

Chris Carter

Nick has for a long time now been the go to Legal Marketing Expert offering game changing advice in a no-nonsense way.

As well as knowing what works, he will also make sure you don’t waste valuable time on initiatives that aren’t destined to chime.

Approachable, friendly and fun to deal with he will always make sure you are travelling in the right direction and on the road to success.

Can’t recommend enough!

Michael Birch

Less than a year ago I asked Nick to help me grow our practice by making the telephone ring.

He’s certainly done that and much more.

The improvements are incredible and Nick has guided me through the many challenges of scaling up, not least the need for a client focused approach.

This has allowed me to start the next phase; organising the practice to ensure a better lifestyle balance for all of us, whilst we continue to grow.

Carl Atkinson

I have enjoyed working with Nick over the past couple of years and his advice has helped me manage and improve the marketing of my business.

Nick has provided many helpful and practical suggestions to improve my marketing strategy and I am happy to recommend his services.

Chris Rennie

Nick takes a no-nonsense approach, cuts the fluff and gets straight to the point – which is an approach that you see very little nowadays in the world of marketing where you have many gurus with complex approach that most probably never work. I look forward to working with Nick.

Tim Bishop

As the owner of a small to medium-sized law firm, I have found that Samson Consulting’s Marketing4Solicitors monthly newsletter has proved absolutely invaluable throughout the last three years or so. Of all the marketing advice I’ve had over the years, this has proved by far the best value – bringing us tens of thousand of pounds of extra work every year.

One of the best tricks Nick Jervis [who owns Samson Consulting] uses, is not only to identify the kind of marketing actions a small or medium-sized business can take themselves, but he also explains why it works and most importantly then takes you through, step-by-step exactly what you need to do. As someone who is passionate about growing my business, I really look forward to receiving Nick’s excellent newsletter every month.

It’s worth pointing out that initially I was sceptical about his promises – so many marketing businesses promise the earth. But within a couple of months I was absolutely convinced he was right and I have been hooked ever since.

I recommend Nick Jervis and Samson Consulting without any hesitation whatsoever.

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