Your Easter Solicitors Marketing Report

How has your performance been this term?

My daughter’s school report was better than my sons. She is a conscientious girl, he is a boy. That is not to say he is not doing well, he just has that comment written which we all remember well from our school reports: “Could do better”.

So when it comes to your law firm, how is your performance? Are you a ‘could do better’ or have you done all that you can to get your firm where you want it to be?

If your target is to double your turnover this year, are you at least a third of the way to that target?

Have you added one or two more automated marketing tactics to your already proven methods to bring in the extra clients required to allow you to achieve your objectives?

I find it easiest to work backwards from your goals to work out exactly what you need to do.

Let’s say that you have three fee earners and you are running your firm full time (the best thing you can do if you are serious about growing your law firm). You decide that you want to double your turnover from a modest £360,000 to £720,000, which you can do without adding new staff so mostly it will drop to your bottom line.

So you want to produce an extra £360,000 in revenue.

Let’s say your average fee for each of your fee earners is £1,000 per instruction. Each new fee earner needs to bill an additional £10,000 per month and to take on 10 new clients each month.

Yes, they might have to work a bit harder, but you can give them a bonus for doing so – you will have more profit available after all. Let’s say that you agree to give them a £10,000 bonus if they hit their new £20,000 a month target. So your fee earners have a reason to work that much harder, and you still have your reason, namely to make some more profit to enable you to enjoy running your law firm that little bit more.

So you now know that your objective is to acquire 30 additional new instructions each month. What are you going to do differently to attract these clients?

If you have never produced a volume of new clients from your website, this could be your starting point.

If you have never tried direct mail, it could be time to test this.

Perhaps you will find new referrers for your business.

But think about this in the appropriate way.

If you are now going to make an additional £360,000 in income, but £330,000 in profit after bonuses, how much would you be prepared to spend to acquire these clients?

If you can handle this work with your existing staff, it could be as much as £165,000 could it not?

You would still then clear £165,000, minus some additional costs of looking after these clients, but that still leaves you with a substantial increase in your profits.

The good news is that you will not have to spend that much, but what if you give yourself a real chance of achieving your goals and, for example, set aside £20 – £30,000?

I know that some of you reading this will shudder at that thought, but if you want to make the profit you have to invest in your business. It is simple business maths.

I have some clients that spend £30,000 a month regularly because they know that it will produce much more in profits for them. I have other clients that spend £1,000 a month. The ONLY thing that matters when it comes to marketing your legal services is that every penny you spend on your marketing has to pay you back with instructions and profit costs.

When you realise that marketing is just a numbers game, the choice of how big your law firm becomes and how much profit it makes is entirely up to you. It is not down to the Government, or the economy. The work is out there, you just have to spend your money more wisely to acquire it.

So, back to the start, how was your performance been this term?

If it was not good enough, what changes are you going to make to ensure that next term is better?

If you need some input from me, book a slot for a More Clients Strategy Call with me, just like these wise people did:

Feedback for More Clients Now Strategy Calls

"I felt that Nick was very helpful and explained everything in simple terms."

Simon Jenkins – Curtis Legal

"Thanks for your time, it was very helpful. I gained more insight."

Davina Kimiki – Wellsprings Solicitors

It was awesome, thanks.

Anon

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Law Firm Marketing

Case Study

From biggest fee earner to no fee earning whilst doubling turnover

I’d been looking for somebody to help me with marketing for a while, and I came across Nick on Google.

That was three years ago, and in that time it’s fair to say that he’s had a massive impact on my business, and my life as a result.

In the early days, my goal was simple and specific: increase the turnover of the business so that I could take more money out of the business.

I had an amount in mind, and I expected it to take years to get there, but when I achieved it in just six months, it began to dawn on me that this guy really knew what he was talking about.

As a result of that early success, and with Nick’s help, I realised that my expectations were too low, and what I could actually achieve, with the right thinking and guidance, was far beyond what I’d ever imagined.

What Nick saw – and what he made me see – was that my business had fantastic potential, but to realise that potential, things needed to change.

Even before Nick got involved, we were getting a decent volume of leads, but it was what was happening to the leads that was the problem.

We weren’t tracking them, there was no process in place and to top it all off, we didn’t have a clear pricing structure, which meant that we were nowhere near as profitable as we could be.

And that’s where Nick came into his own. He built us a bespoke lead generation and sales process, and the results were staggering.

We pretty much doubled our turnover, allowing me to build a four-person sales and marketing team that gets us more leads and more sales.

Of course, Nick’s Google Adwords expertise has been a key part of our growth, and today it’s a hugely profitable marketing pillar for us.

But regardless of the medias or mechanisms we’ve used to grow over the last three years, it’s been Nick’s rock solid marketing plan that underpins it all.

He’s stopped me trying this and that, and got me to focus on the things that’ll have the biggest impact on the business.

And I think there’s a lot more to come – we still haven’t implemented everything that Nick has given us to do, and when we do, I reckon we’ve got around another £250,000 of revenue per year to add to our figures.

And it’s not just the business that’s seen a transformation – it’s been a personal transformation too.

When Nick first got involved, I was the biggest fee earner, and consequently I was reluctant to stop getting involved in cases.

Nick eventually made me see that if I was serious about growing this business, that needed to change and as time has gone on I’ve taken on less and less work – now I don’t do any of it.

And I only wish I’d done it earlier, because the result has been me having more time to build the business, and spending time with the people that are important to me.

Not only that, but the business is stronger, because it’s much less dependent on me.

Nick was right about that one, as he has been about pretty much everything else – it pains me to say it, but it’s true!

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