Legal Referral Websites

Legal Marketing Websites. Do they work?

<>Here we are talking about websites which attract work for solicitors, from personal injury claims, through conveyancing claims and onto divorce claims. The comments below offer some advice to ensure you spend your money wisely.

1. Try before you buy

I have tried many forms of advertising/marketing in solicitors practices over the years. Before committing any money, it is essential that solicitors investigate the scheme thoroughly. To avoid wasting limited resources, solicitors must:

  • A. Ask exactly what is and is not included in the scheme (ie geographical coverage, or in rotation)
  • B. Ask for contact details from existing clients, and then CALL them to ensure the scheme is as successful as it is said to be. The call must be made. Even if you are looking on a website which has many testimonials from solicitors, call them. I have investigated some schemes for clients and called the suppliers of testimonials on the website extolling the virtues of the service. However, on speaking to them they are often not as positive as the testimonial suggests (which may have been provided soon after joining the scheme when excellent quality leads were being sent to the firm, soon to dry up).
  • C. Don’t be pressurised by the “If you don’t join now your competitor will”. If you do not have the time to investigate the scheme do not do it. However, if you are looking to grow your business, set aside the time to investigate the scheme properly.

2. Track the leads.

I have found this to be one of the most difficult areas, ensuring solicitors track the leads vigorously. You can only assess whether the scheme has been successful (ie you have received a good return on investment) if you record which enquiries come from the scheme. Everyone in the practice must accept responsibility for this. It cannot be left to the receptionist as in many firms. All must play a part to ensure that your budget is spent wisely in the future. By way of an example, I know of a firm that joined a divorce website. At the end of the year they decided not to renew, (a small fee by todays standards) as they did not believe they had received good value. When the legal marketing services company supplied them with the list of over 20 leads they had referred during the course of the year (and they realised that most of them had been converted into fee paying clients), they quickly altered their decision and remained in the scheme. If you do not track the origin of your leads, you cannot assess which marketing or advertsing is successful and should be renewed, and which schemes you should leave.

Proof that Legal Website Marketing Does Work!

I recently started work with a new legal practice. They had very few clients, but they did have a website. They were clearly keen to obtain new clients as soon as possible. Samson Consulting commenced a website marketing campaign for them. Within two weeks they are receiving at least 10 enquiries per week. I can hear you thinking “that is not a lot”. For this practice, it is all they need. We could target other key words on the search engines to generate more leads but they could not be serviced.

And how much does this all cost? Including our management charges for the campaign, it works out to about £2 per lead generated! So yes Website Marketing really does work.

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Law Firm Marketing

Case Study

A straightforward approach with a genuine expertise, providing you with a proven plan of exactly what you need to do to grow your firm.

I first stumbled across Nick when searching on Amazon for help growing a firm in the legal sector.

Straight away I was struck by his no-nonsense approach, so after checking out a preview of his book, I bought it on Kindle and started devouring it straight away.

What was immediately apparent was that Nick really does know what he’s talking about, which was hugely refreshing in an industry with plenty of bluffers and chancers.

I found the fact that Nick has actually been there and done it in the legal world very compelling indeed, and after finishing the book, I knew there was plenty he still had to teach me.

I booked a free call, which contained plenty of value, but what became clear is that if I was really going to get Nick’s personalised help to grow my firm, I needed to do it properly, so after speaking to a couple of Nick’s clients to reassure myself I was making the right decision, I took the plunge, and booked the Steady Stream of New Clients meeting.

And I’m so glad I did.

From the moment my wife Rachael and I arrived, Nick put us at complete ease and we quickly built up a strong rapport, and thanks to the pre-meeting preparation put in by all parties, we were able to wring a huge amount of value out of it, because most of the fact-finding had already been completed before the meeting began.

Consequently, the meeting was chockfull of useful, actionable information, and most importantly, that information was grounded on what actually works in the real world – no theory in sight.

When we left Bristol, we were hugely energised and excited; but more than that, we also had clarity, and three days later, things were even clearer, thanks to the report Nick prepared for us detailing exactly what marketing we needed to be doing AND how to make sure that that marketing was actually implemented.

Having used a consultant in the past, my biggest fear was that there’d be a lot of talking around the issues, and a whole lot more questions than answers, but that simply isn’t how Nick works.

Instead, he calls a spade a spade, and fuses that straightforward approach with a genuine expertise, providing you with a proven plan of exactly what you need to do to grow your firm.

If you’re considering booking one of Nick’s Steady Stream of New Clients meetings, I would say, unhesitatingly, that you need to go for it”

Bill Ward, Ward Trademarks