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Google AdWords For Solicitors / Google Ads PPC For Law Firms

An extensive guide to how to make the most out of Google Ads for solicitors.

The best methods of marketing for solicitors are those that bring people to you at the precise moment in time that they are searching for a solicitor. This is called “Attraction Markeeting”. Google Ads is a form of attraction marketing and this explains why it is one of the most effective forms of marketing for solicitors.

Nick Jervis, Google Ads Specialist For Solicitors

Nick Jervis, Google Ads Specialist For Solicitors

My name is Nick Jervis. I am a former solicitor (now I am pleased to say non-practising) and have used Google Adwords as it was, Google Ads as it is, to generate new clients for solicitors since 2004. I generate clients for both commercial and private law firms. I spend a lot of time working on Google Ads campaigns but equally as importantly talking with my clients to help them convert more enquiries into new clients.

The purpose of this article is to give you a thorough understanding of how a Google Ads campaign should work for solicitors, and how you can manage a supplier.

If you would like to discuss this in more detail, please call me on 01275 855525, email me or complete a Free Online Enquiry. There is no cost or obligation.

How Google Ads Works For Legal Services

Let’s say Jim is buying his first house. He has put in an offer that has been accepted, so he now needs to find a solicitor. He asks his friends if they can recommend anyone, but of course if they have used a solicitor at any time in the past few years they won’t have heard from them since the transaction concluded, because their solicitors haven’t read this book, so he does what everyone else
does and heads online.

He opens Google, types in the name of his town plus the service he is looking for and is presented with these results:

Google Ads PPC Example For Solicitors

Results 1 to 4 are all Google AdWords results. They are the first four results that the searcher sees.

It is not until result number 5 that you see a firm that is not paying (directly) to be in the results.

You will also notice that 2, 3 and 4 are all occupying significantly more space than Google Ads advertisement number 1.

This is because they are making the most of the Google AdWords features which I will explore further on in this article, but for now I just wanted to make the point that Google AdWords works well because it is attraction marketing in its purest form.

Someone looking for your legal services sees your advertisement, clicks on it and lands on your website.

If you have a website that has plenty of valuable information about your legal services, good client reviews and a variety of methods of contacting you at the end of each page, you will get the telephone call, or the online enquiry that allows you to call the prospect. You are on your way to landing a new client and the first time you had to become involved was when they contacted you. Before that time Google Ads was doing all of the selling of your services for you!

If you have tried Google AdWords to promote your law firm before and it did not work for you, more often than not it is because it was not set up correctly. In most cases Google Ads works incredibly well in terms of generating new enquiries, but only if it is set up well.

Here are some of the more common reasons that a Google Ads campaign is not working when I take one Fnicjhover for a firm of solicitors:

All of these things, individually, can stop a campaign being successful.

Together they can totally derail a Google AdWords campaign at the same time as taking a fair chunk of your hard-earned money.

However, when you get the set up of a Google Ads campaign right, you can expect a return on investment of at least three to one, but often as much as 20 to 50 to one.

When you get to that level, you have literally created a system that creates ‘clients on tap’ for you.

What If You Have Never Tested Google Ads?

If you are a solicitor who has never tried Google AdWords for these reasons:

then you have a very pleasant surprise in store.

If, up till now, you have been thinking either or both of these things, I have just opened a significant opportunity for you to win a substantial volume of new client instructions that you are currently missing.

Google makes around $20 billion per quarter solely from Google AdWords.

In my small sector of the legal world, my clients spend in excess of one million pounds a year on Google Ads.

Let me assure you that they only do this because they know that AdWords puts a significant amount more money in terms of billed profits into their law firms than it takes out of them. Those figures should prove to you beyond reasonable doubt that Google Ad-Words works for solicitors.

Now let me show you what you need to do to make Google AdWords work properly.

Getting The Best Return On Investment From Your Google Pay Per Click (PPC) Campaign

In my experience of marketing law firms full time since 2003, I know that the only way for a law firm to grow to its full potential is for the law firm owner to outsource as much of the marketing as possible.

With this in mind, I really do not want you to do your own marketing, especially when it comes to Google AdWords, because it will be a complete and utter waste of your valuable time, and, to put it bluntly, it is very unlikely you will do it as well as an outsourced supplier who will charge a fraction of your hourly rate.

I have been running Google AdWords campaigns for my own business and for clients since 2004.  AdWords changes and evolves constantly. Unless you are working with it every day, it is hard to reach the levels of expertise that you need to reach to make it successful for you.

If you do want to scale the heights of becoming a successful Google AdWords campaign manager, you will fail in so many other areas of running your law firm that it will be a bitter-tasting success.

If you are genuinely serious about growing your law firm, you must be in control of the numbers and manage your outsourced suppliers, but you shouldn’t do it all yourself. It is simply impossible for you to do that. Therefore, my aim with this article is to set out the vital statistics of an AdWords campaign so that you can manage your supplier to do it well for you.

The Basic Requirements Of A Legal Services Google Ads Campaign

I mentioned above that Google Ads is more of a science, so how does this science work?

Well, the great news is that it isn’t just about paying Google the most money to get to the number one position in the search results. That being said, if you do Google AdWords badly, Google will have no problem taking your money from you even though you might not be getting any results.

The basic formula that Google uses to decide who sits in position number one is called ‘ad rank’, and in simple terms, it works like this:

Quality score × amount of your bid = ad rank

I will examine the details of your Google Ads quality score in a moment, but first, let me show you why it isn’t just about bidding the largest amount to get to number one, although, as you can see from the formula, that is a factor.

Examples of ad rank calculations

Google Ads Adrank Formula For Solicitors

Your keywords, plus your advertisements, plus your landing pages create your quality score, which, when combined with your bid, leads to your ad rank. This score determines which position your advertisement will appear in for the relevant search terms (whether you will be above your nearest rivals)!

The higher the ad rank score, the higher you will be listed in the paid search results.

In this example, Advertiser 2 will be in position 1 even though they are bidding £2 less per click than Advertiser 1. The more interesting part is that Advertiser 4 will be in position 2 even though they are bidding the lowest amount for each click through to their legal services website.

This is the beauty of the science of Google AdWords.

This is why I know that law firms with smaller marketing budgets can, and frequently do, beat large firms of solicitors with vast marketing budgets.

Many of my clients consistently appear above competitors that operate on a national scale with marketing budgets many times higher than those of my clients. I love it!

They achieve this by having a better-quality score for their keywords, which then allows them to bid less than the big guns but still achieve a better ad rank.

How To Improve Your Google Ads Quality Score

There are three key factors that determine your quality score:

The ideal scenario is that your visitor types in their search term, sees your advertisement at the top of the Google Ads results and it matches what they are looking for, so they click your advertisement and are redirected to a page on your website that addresses the topic that they have typed into Google, which encourages them to make contact with you. Bingo! You have a good new prospect.

It sounds simple, doesn’t it? The truth of the matter is, in its purest form, it really is that simple. However, it does take some time, lots of tweaking and constant measuring to achieve this objective. It might help if I show you examples of good and bad advertisements.

Imagine Jane types into Google ‘business solicitor Bristol’ and is presented with this advertisement.

Example Of A Bad Google Ads Example For Solicitors

This is based on a real search that I carried out when I typed in Jane’s search term above.

The contents have been changed to ensure the business remains anonymous, but I wanted to show you what can happen if Google AdWords is not handled correctly. Can you see the problems with the advertisement versus what I typed into Google? I was looking for a business solicitor in Bristol, instead I am presented with an advertisement for a compensation claim expert.

The advertisement heading does not match what I typed into Google, nor does the content or any other parts of the advertisement. The Google Ads quality score is likely to be very low, meaning that the advertiser must have been prepared to pay a lot of money for each click for this advertisement even to be displayed.

The chances of Jane clicking on the advertisement are low, because the advertisement copy does not match her search term, and even if she does click on to it, the page she is redirected to is not going to match her needs either.

For the good example, let us use Jim’s search for a conveyancing, as we did above, which produced the following results.

A Good Example Of A Google Ads Advertisment For A Solicitor

Advertiser number 1 is the only one that mentions Manchester in the title. Sadly, however, Advertiser one does not make full use of all of the AdWords facilities, so the advertisement is only three lines deep when it could be six lines deep, as in the fourth advertisement, yet this is one targets a completely different geographical location, Liverpool.

Therefore, despite advertiser number one not making use of all of the AdWords features (which I will go through in detail below), Jim is still most likely to click on it because it mentions ‘Manchester’, which is clearly important to him. The advertisement can definitely be improved on, though, so let us look at what goes into making a really good Google Ads advertisement that achieves a high Ad Rank score, making it easier to get to position number one in the search results for less spend.

I will show you each element of an advertisement first, as this is such a crucial part of the process, then go on to the other factors that you need to be aware of to monitor and improve the performance of your Google AdWords campaign that someone else is managing for you.

Key Components of a Google AdWords Advertisement For Solicitors

The Google AdWords advertisement below features most of the features available to advertisers. Notice how deep the advertisement is: seven lines deep yet you will often see advertisements with only three lines because the advertisers (or the PPC Agency running their Google Ads campaign for them) do not know what they are doing.

Why have a small box advertisement in a newsagent’s window when you could have a billboard?

Features of a Google AdWords advertisement
All the components of a good Google Ads advertisement for a solicitor

Imagine you enter a search for “Probate Solicitor” and you are presented with the advertisement in position one above for a new legal brand that has just launched called “The Probateers”.

I have numbered each of the different features within Google AdWords so that you can understand how they work. It is important to ensure that you use every available tool that Google provides for you to take your advertisement as large and effective as possible (and to keep your costs down).

1. YOUR ADVERTISEMENT HEADLINE:
Your headline is split into two parts and you need to use each of them as the Probateers have done here.

Part 1: Specialist Probate Solicitors

Part 2: Probateers Fixed Fee Service

You will notice that they are using capitals at the start of each word (leading capitals) of their advertisement. This is a good thing to do because it increases the click-through rate (CTR). I know this because I have tested it ad nauseam: I have split-tested (tested the variables) the same advertisements with exactly the same wording, one with lower-case lettering and one with leading capitals, and the one with leading capitals always gets more clicks.

This is an important part of Google AdWords; it allows you to continually split-test different  advertisements and different elements of a campaign, to see which performs better. It is through this split-testing that you find out what works and what doesn’t.

You don’t have to guess: you can run live tests and your potential clients will tell you which  advertisement they prefer by clicking one more than the other. This is how I found out that leading  capitals work better than lower case lettering.

You now know that leading capitals throughout your advertisement increase the number of times that someone clicks on your advertisement. Why does this matter? Well, for two main reasons:

For example, if the “Probateers” advertisement here is displayed 100 times, but only clicked on 5 times, it will have a 5% CTR. The higher your CTR, the better your quality score and consequently your ad rank, as outlined in the equation earlier in the chapter.

An average CTR is in the region of 1–2%, but if you have a very good niche legal service or your  advertisement content matches the search term entered by the user really closely, you can hit a CTR
of 20% or more. This will give you an excellent ad rank and mean that, as in the examples above, you can reach position one at the same time as bidding less for your keywords to get to that position than your competitors will have done.

2. YOUR WEBSITE DISPLAY ADDRESS:
This is not the address of the page that you are sending someone to, but the address that you choose to show to your potential clients. In other words, it is  another opportunity for you to entice people to click through to your website by including the search term that your user has entered into Google.

The Probateers have opted for:
www.theprobateers.co.uk/Probate

The good part is that they have used a leading capital in the word ‘Probate’, but the bad part is that they  have not used all of the available space. They could and should be using the word ‘Solicitor’ in there, as that was part of my search, for example:

www.theprobateers.co.uk/Probate-Solicitors

The more times someone sees the keywords (the search term) that they entered into Google, the higher the chances that they will click on the advertisement, which will increase the all-important CTR.

3. TELEPHONE HEADING:
You should use the specific telephone extension to be used. It may not lead to a lot of activity because, in my experience, most people will still want to click the advertisement
first to go to your website, but if you are targeting a local audience (which you can do – see later in this section) then a local phone number will resonate with your audience and increase CTR.

4. THE MAIN ADVERTISEMENT CONTENT:
When I first started using Google AdWords in 2004, all that was available to you was title, advertisement copy and website address: four lines maximum.

Now the advertisement content is not 50% of the advertisement, as it used to be, taking up two of those original four lines, but it is still very important.

The Probateers have opted for:

Speak to the experts in Probate Law. No obligation enquiries.
Fixed fee service.

They have not used leading capitals all the way through, which needs correcting. I have also always found that using the word ‘free’ at the beginning of this part improves CTR, so I might change their content to this:

Free Call To Experts In Probate Law. No Obligation Enquiries.
Fixed Fee Service.

5. CALL OUTS:
‘Call-out extensions’ are simple two- or three-word phrases which enable you to feature more reasons why the searcher should click on your advertisement. You should try to include keywords closely linked to the search terms that you are targeting.

6. STRUCTURED SNIPPET EXTENSIONS: These are very similar to call-out extensions, but they are used to detail the services provided. It is another chance to sell someone on to your website and increase your CTR.

7. SITELINK EXTENSIONS: These are one of the more important types of extensions, as they provide you with four more chances to obtain a click-through to your website, by providing links to four other related pages. The key word is ‘related’. You need to link to pages that are related to the main page that you are targeting, in this case ‘probate’.

Here are the Probateers sitelink extensions:

Examples of good Google Ads Sitelink Extensions for solicitors

I would ensure that each of them included the word ‘probate’, so would change ‘Client Reviews to ‘Probate Reviews. You might thing that this is overkill, but again, I have tested this and it makes
a difference, so it should be done as it will increase CTR.

There is a relatively new element, ‘Message Extensions’, which allows you to include a telephone number so that someone can text you on their mobile or tablet directly from the results screen. I even know some companies that will answer these text messages for you.

The beauty of all of the elements of AdWords advertisements is that you can split- test them constantly to improve their performance.  This means that rather than guessing what will work, you use your potential clients to tell you what is working best for them by seeing which combinations provide the best click-through rates for you. I will talk about this more in the next section.

Your Keywords

Your keywords are the words that you feature to attract people to your website. In the example above, the words I used to find the Probateers were ‘Probate Solicitors’. These are the keywords that they were targeting, which produced the advertisement for their services.

Keywords are organised into ad groups, which should be a relatively small number of keywords, in the  region of 10 to 15. For example, continuing the Probateers’ example, these might be:

One keyword should not be in that list above. Can you tell which one it is?

‘Probate fixed fee’ is the answer. The reason is that it does not include both the words ‘probate’ and ‘solicitor’, which all of the other keywords do, so the advertisement content should match the keyword being entered.

Matching Your Advertisements To Keywords In Google Ads PPC

In the advertisement above, to make it work better for the keyword ‘probate fixed fee’ I would amend the first part of it to include this keyword, for example:

‘Fixed Fee Probate From The Probateers’

You might think that the words ‘fixed fee’ are already there, but putting them at the beginning, so that  they are is the first thing the searcher sees, will improve CTR.

Keyword Match Types In Google Ads

One of the biggest mistakes that I see for solicitors with Google Ads is using the wrong match type for keywords. Match types  are the method Google uses to determine when it should display your advertisement to searchers. Select the wrong match type and you allow Google to be very liberal when it comes to displaying your  advertisements.

Here are the different match types, with Google’s explanation of what they mean:

Google Ads For Solicitors Keyword Match Types Explanation

What is important for you to know is that the first category, broad match, is the one Google defaults to. I call it the ‘throw money away’ keyword match type.

Let me show you an example of how using the ‘broad match’ match type can quickly cost you money that you shouldn’t be spending, using a conveyancing solicitor looking for more instructions as an example.

Broad match keyword: ‘conveyancing solicitor’

Below are examples of searches that might trigger the advertisement, and lead people to click on it, but without generating any instructions, which will cost the advertiser money.

None of those searches will ever lead to instructions, so why does Google default to broad match for all new keywords added?

Quite simply, it knows that it will produce a lot of clicks for you very quickly. However, Google then expects you to do the next part, which most business owners do not do, which is to add negative keywords to your campaign to prevent your advertisements showing when these types of terms are entered into the search box.

I take over a lot of Google Ads/PPC campaigns which solicitors have been running themselves and the biggest  problem I see is that all their keywords are using ‘broad match’, so they are generating a lot of clicks but not many instructions.

I quickly do two things:

In the example above, the negative keywords I would add would be ‘jobs, ‘salary’, and ‘sue’.

Now, if someone searches for ‘conveyancing solicitor salary’ my client’s advertisement will no longer be presented to them. Perfect.

These two tasks are vitally important, so if you are running a campaign already I suggest that you spend some time checking that you have negative keywords running and that you are not using broad match search terms. The easy way to do this is to look at the ‘search term’ report on a regular basis (ideally weekly).

On my search term report for my own AdWords Campaign:

The Google search term report

Using The Google Ads PPC Search Term Report

Let me talk you through it.

  1. Choose the date range that you are looking for. I check my account regularly (almost daily) so I usually select Yesterday.
  2. Select the ‘Keyword’ tab.
  3. Select ‘Search Terms’, which will now show you all the search terms that actually produced a click through to your website.
  4. The search term ‘law responsibilities for website design uk’ is not the type of search I am looking for. Therefore, I will tick the square box next to it, then select ‘Add as negative keyword’, importantly, I will delete all of the words except ‘responsibilities’, as this is the only keyword that I do not want to trigger my advertisements – with negative keywords you do want to use ‘broad match’ for your search criteria.
  5. ‘Wix law firm website’. Wix is a free website design platform that proudly states at the bottom of your website that you have a free website from Wix. It is my firm belief that no solicitor should
    have a free website. You are selling a professional service. What does it say about you if you won’t even spend a few pounds on a website?
  6. ‘Copyright law’ is not a search term that I want to target, so I will add this as a negative exact match, i.e. [copyright law]. By regularly looking at your search term report you will find new keywords that you can add to your campaign (Google will default to broad match, so you must ensure quotation marks are added around the keyword) and negative ones that you add to stop your advertisement being shown when unsuitable search terms are entered.

You can very quickly ensure that your AdWords manager builds you a successful campaign with good keywords simply by following these steps:

Let’s look at the third step.

Your Landing Pages

Ideally you should have one landing page for each Google Ad-Words ad group. Remember, I said that an ad group should have around 10–15 keywords within it, all very closely matched.

In the Probateers’ example above, I suggested that one ad group might contain these keywords:

The landing page I would send these people to must have the keywords ‘Probate Solicitor’ in all the following places on that page, which will lead to a better quality score:

  1. in the title tag;
  2. in the description tag;
  3. in the headline on the page;
  4. in the opening paragraph;
  5. In the ‘alt’ tags and ‘title’ tags behind the images on the page (there should always be images on the page); and
  6. the content on the page (without reaching overkill so that the content doesn’t make sense to your readers).

If you have a very low quality score for a keyword, one of the most common reasons is that your landing page does not fulfil these criteria. In the example above, sending the visitor who searches for a ‘probate solicitor’ to a page about ‘Wills, Probate and Trusts’ would result in a low quality score, as the page would not match the search term closely enough, and none of the required six elements above are included.

You might say that the word ‘Probate’ is included, so that should be good enough, but sadly it would not be. As I say, Google Ads is a science with a formula to follow. Follow that formula closely and you achieve great results. If you only half-follow it, you will get average results and spend a lot more money in the process.

For a good Google Ads landing page, it must have your keywords in all six locations listed above and the content has to make sense not only to Google but also to your prospects.

If you are thinking that this mean you need a lot more pages on your website so you can have one for each ad group, you are right. However, you are only changing the six elements above to match the main keywords in each ad group to create your new landing page, so it is largely a copy, paste and edit exercise. For example, while the ad group above targeted ‘Probate Solicitors’, the next ad group might target ‘Probate Lawyers’. This definitely needs a separate landing page, but all you are going to change on that page is the word ‘Solicitors’ to ‘Lawyers’. As I say, it’s copy, paste and edit job, but one that Google will reward you for with a better-quality score, so it’s time well spent.

If you know anything about search engine optimisation, you will know that Google is not a huge fan of ‘duplicate content’, meaning pages which by and large say almost exactly the same thing. In the probate solicitors/probate lawyers example above, both pages will be almost identical. You can quickly get round this by adding some ‘behind the scenes’ code that tells Google to ignore the second ‘probate lawyers’ page. Here is the code:

Google Robots No Index Code

Your website developer will know where to place it, but if they don’t, it needs to go in the ‘head’ section of your website.

Good landing pages are vital as a part of your AdWords campaign, so make sure that each AdWords group is going to a landing page that matches the search terms within that group.

Additional Techniques

As well as these core elements of a successful Google AdWs campaign, there are some other elements which are useful to know and understand.

These are found within your ‘Settings’ tab when you are inside Google AdWords.

Type Of PPC Campaign

Make sure you select right option here.

Once inside your Google AdWords campaign, from the central navigation select ‘Settings’ then ‘All settings’ to discover the features below.

‘Search network only – All features’ is the one to go for: other choices are video and the display network. My experience is that for now ‘search network’ is by far the most effective performer and
where you should focus your efforts. Video marketing just doesn’t work for law firms (sorry – legal services are just not exciting enough!), and though display marketing (banner advertising) can
work to some extent, nothing beats AdWords search marketing. As most of my clients regularly exceed their set monthly budget to spend on Google AdWords, I would rather they limited themselves to having the results displayed on Google search pages only than waste money on less effective advertising.

Networks

I suggest you use only Google Search and even exclude Google Search partners. Again, in my experience, this is the most effective option. Everything else is less effective, and as most solicitors run out of budget each month, you need to focus on the places where you will get the best results.

Devices

Set this to ‘all’ to target all devices, unless you have a website which is not mobile responsive, in which case you should just choose ‘desktop’, but if you do not have a mobile responsive law firm website now you will be missing out on a lot of new client enquiries.

Location Targeting

You can choose to target geographically by choosing a whole country,town or county, or you can target within a radius of your offices, for example, 20 or 30 miles. You should select radius targeting if looking for local clients.

You should also make a selection from within the location settings.

Choosing Location Settings

Under ‘Location options’ select ‘advanced’ then under ‘Target’ choose ‘People in, searching for or who show interest in my targeted location’.

This advanced targeting means that anyone searching or showing an interest in your area but located geographically outside of it will see your advertisements.

For example, someone who works in central London but lives in Ashford, Kent, would, if they searched for an ‘Ashford Solicitor’ while at work, still see your advertisements even though they were not searching from your target location.

Bid Strategy

Whilst I used to recommend that your AdWords agency uses manual bidding, Google’s AI is getting better. You now have to experiment with all options, from manual bidding, to Enhanced CPC or Maximise Clicks to see which produces the best results for you. You can only discover these by testing, so if you are not generating enough clients, ask your Adwords Agency to try different bidding strategies.

Budget

This is where you set your daily budget for your Google AdWords spend. If you want to spend £500 a month, divide this sum by 30 days to set your daily budget.

Delivery Method

I choose ‘Accelerated’ delivery. This means that your advertisements are displayed until your daily budget limit is reached. See ‘budget tipping point’ later, on how to over-ride this if you can
afford to.

Advanced Settings

Options in ‘advanced settings’

Schedule

You can schedule advertisements to run at different times of the day or to exclude weekends, but I suggest you let your advertisements run 24/7 at first. If you consistently find that your advertisements do not work on Sunday from 7 PM you could change this, but my experience suggests that you will lose instructions that you would otherwise have received.

In addition to this, by not running all the time you will miss clicks, and your overall quality score may well be lower as you keep dipping in and out of the market, making it harder to achieve consistent results.

Ad delivery, ad rotation

My Google representative always wants me to let Google rotate my advertisements to optimise conversions. She tells me that Google knows best and so I should let them run the advertisements that
convert more visitors into people filling in enquiry forms. It is a good theory, but whenever I have done this I have not seen any improvement in volume or quantity that makes me believe Google
controls this process better than a human.

I always choose ‘rotate indefinitely’ for my own and my clients’ advertisements so that I can see, manually, which advertisements are working best, by which I mean which advertisements have the highest CTR. Once I know that, I can pause the worst advertisement and rewrite a new one to try to beat the current best performer’s CTR. More on this shortly.

Your Role in an AdWords Campaign

Now that you know the basic elements of a campaign, how do you manage an agency running a campaign for you? What do you need to do to check that they are doing a good job for you?

Well, the beauty is that AdWords really is a numbers game. At a glance, you can see not only how well AdWords is performing, but more importantly, how many clients you have generated and how much that has produced for you in terms of fees.

Tracking Your Numbers

You absolutely must track your numbers; remember, what gets measured gets better. If you do not know how much work and how much income are being generated by an AdWords campaign, how can you know if you should keep on doing it? Quite simply, you can’t.

So you must definitely measure the returns from your Google AdWords campaign. You should be looking for a minimum of a 3 to 1 return on your investment, so if you spend £1,000 a month, you want it to generate at least £3,000 in fees. If you can start at that point, you can improve that return over time as your AdWords campaign matures and improves. I have clients that regularly exceed a 10 to 1 return on investment.

Obviously, some legal matters bring in fees faster, so you have to consider your cash flow, but if you can start at a 3 to 1 return on investment, you will be making money and you should continue to run your AdWords campaign.

Two things need restating here:

If your immediate reaction was to flinch when seeing the numbers above, I believe that will be for one of two reasons.

Measure Your Performance

If your first job is to measure the return from your spend, your second job is to measure your Google Pay Per Click campaign performance figures and to keep on top of your AdWords Agency to ensure that these numbers keep on working in your favour.

So, what do these numbers look like? Let’s take a look at a simple Google AdWords report showing the core numbers. These are my own numbers; not surprisingly, my clients like to keep their numbers to themselves, but the only thing that is important is for you to see the numbers, so I can explain what questions you should be asking and what results you should be expecting.

There is actually a simple lesson within a lesson here. You see, I know that some of my competitors will buy and read this book. They will see my figures below and believe that having this information will enable them to do exactly what I do to generate a lovely client book of really nice law firm owners. It doesn’t worry me. They might have some baseline figures, but that’s all they know. They can’t see or hear the conversations that I have with my clients or the private emails we send. Generally, I find, a lot of law firm owners are scared or even terrified of sharing information with one another. In my experience, sharing usually only leads to mutual benefits, so I strongly urge you to share away.

Here is a chart showing my last few months’ activity on Google AdWords:

Google Adword reporting

Google Adwords Reporting For Solicitors

If I was managing myself as a supplier – and I do – here are the questions that I would want to be asking.

Q Why did the average position of my advertisement drop from Q1.7 to 2.4 in October?

Remember, there are four AdWords spaces available at the top of the search results. I want to be in position one more often than not.

In my case, above, I know it was because in those two months I experimented with a lot more keywords , which is why I also spent more. But if you are not in average positions 1 or 2, you need to find out why and ask your AdWords people to work to make that happen.

How? As detailed above, it is all down to the ad rank formula.

SMALL KEYWORD GROUPS: Another reason why my average position might have changed is if my keywords were not in small, tightly-connected ad groups. Are they in groups of 10 to 15 keywords?

If there are many more, keep the 10 or 15 that are most closely matched and start a new ad group that covers the new keywords.

In my example, there are 13 keywords within the ad group, so I am not breaking any of my own rules (phew).

Here are a few of them, so that you can follow the thread.

Key words on an ad group

Google Ads Search Terms For Solicitors

The main keyword is ‘marketing’, and the word ‘law firm’ also appears, so I need to bear this in mind when looking at the next two parts.

SPLIT-TESTING ADVERTISEMENTS:
Are your suppliers regularly split-testing the advertisement copy to see what works best, then rewriting the copy that doesn’t work so well? Here is an example of me split-testing two advertisements against each other, so you can see how this looks within AdWords:

Split-testing advertisements

Split Testing Google Ads For Solicitors

Both advertisements feature the core keywords of ‘law firm’ and ‘marketing’, which is crucial.

You can see that one advertisement is achieving a CTR of 5.43% (5.43 clicks through to my site for every 100 times it has been shown – Impr, or impressions). This is clearly beating the advertisement
that I am running against it. However, notice that the second advertisement has only been shown 44 times, so I will leave it to run until it has been shown at least 100 times, but usually between
500 to 1000 times. This is a big enough test volume to prove that what you are seeing is not just a fluke.

You should also run through this same process with your sitelink, call-out and snippet extensions, as increasing CTRs for these extensions also improves your overall performance, quality score, and ad rank and lowers costs. I won’t go through every one of these, as it is exactly the same process as for changing your main advertisement content, but I wanted to ensure that you look at them too.

LANDING PAGE REVIEW:
Does the landing page that your prospects are being sent to closely match the search terms entered? Continuing my example above, here is the content from the page that people
clicking one of my two advertisements are sent to:

Improving Landing Pages For Google Ads PPC For Solicitors

How could this page be improved? Look at it with a totally critical eye and make a note of a few things that could be changed to make it match the keywords and advertisements in question better.

Now let me show you the revised page and talk you through the changes.

Improving Landing Pages For Solicitors Doing Google Ads PPC

By making two simple changes – adding the keywords ‘law firm’ and ‘marketing’ to the title on the page and beneath my photograph – I have improved the relevance of the page and my quality score. This in turn will improve my ad rank and allow me to return to the top position for a lower spend than my competitors.

These are the things that you need to ask your AdWords administrator to do if you are not hitting the top position or if your costs are rising (or both).

Q Why were there only four conversions in January, compared with 21 in December and 17 in February?

Conversions represent people taking the action that you want them to take. In my case a conversion is someone completing the request for my free guide and landing on my ‘thank you’ page. I have placed a piece of AdWords tracking code on this page, and each time someone lands on it the code triggers a conversion.

The most common reasons for a drop in conversions could be:

Q Why did the click-through rate drop in November?

The CTR rate is a really important figure, so seeing it drop in November would be a concern. However, as I mentioned above, I was experimenting with a lot of new ad groups, and with keywords that were not as focused as my usual ones. Once I had gone through this phase, the CTR went back up to figures heading towards 3%. This is an average – remember one of the CTRs above was over 5% – but watching the averages is usually enough to give you a warning that there is something amiss.

The Budget Tipping Point

It is worth mentioning what I call the ‘budget tipping point’. You will often find that Google tells you that your budget is limited. If you are capping your spend at £30 a day, roughly £900 a month,
Google might suggest that your campaign is ‘Limited byy budget’ in nice orange letters.

You can even click a chart and it will show you what might happen if you increase your daily cap, as below.

Optimising Your Google Ads Spend For Law Firms

The only point I want to mention here is that if your budget is limited, in other words you are often spending more than your daily budget amount, you may well miss visitors who would turn into clients.

When you increase your budget to such an extent that you receive all available clicks (only do this when you have been running an efficient campaign for some time), then you can find that by doubling your budget you may actually receive triple the enquiries, making it even more profitable. I believe this happens because some prospects will return to your website two or three times before making contact with you, so when your budget runs out part-way through the day, these prospects do not find your advertisement or website the second or third time. Once you increase your budget, they no longer have any trouble finding you.

This, alongside the fact that everyone now searching for your keywords will find you because you are omnipresent, is why I believe that this ‘budget tipping point’ exists.

Running an AdWords campaign is a science. You cannot be expected to learn that science and run your law firm, but you can now I hope, with what is contained in this article, know which questions to ask to ensure that your campaign is working as hard as it possibly can for you.

Discover More About Google Ads For Solicitors

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Alternatively, why don’t we have a good old fashioned chat?

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What My
Clients Say

“Nick had been advising me to start an email newsletter for ages but I was put off because I wanted to prepare a list of all of my old clients first. I finally took action when he reminded me and said “just start the list today”, so I did.

Nick was right. Within four months I have an email list of 1,000 people and it is growing all of
the time, as are my referrals!”

Solicitor.

Solicitor.

“Nick showed me how to get 50% more clicks at the same time as saving money every month using Google Adwords. That’s what I call a result – well done Nick!”

Ready To Take Action And See Results Now?

Please call 01275 855525 to arrange a mutually convenient time for a telephone discussion, Email me or complete a Free Online Enquiry. There is no cost or obligation. We will have a chat about where you are and where you would like to be and I will suggest some things you can do to get there quickly.

Legal Marketing Services

Sarah Young, Partner, Ridley & Hall Solicitors

“I have been working with Nick Jervis for well over a year now. I am a subscriber to the Marketing for Solicitors Service which has taught me integral techniques and tricks of the trade to grow my firm.

I can honestly say that Nick Jervis taught me a number of techniques that I would not ordinarily have thought of.
I feel that Nick Jervis is essential if you are serious about growing your business.

I would recommend his services to anyone who is serious about growing their firm.

I feel that Nick has totally transformed the way we now think and he is a genius in the world of marketing for law firms.

In my opinion, the consultancy offered by Nick Jervis will drive real value to your business.”

Ready To Take Action And See Results Now?

Please call 01275 855525 to arrange a mutually convenient time for a telephone discussion, Email me or complete a Free Online Enquiry. There is no cost or obligation. We will have a chat about where you are and where you would like to be and I will suggest some things you can do to get there quickly.

Legal Marketing Services

Imran Ali

“I went to see Nick in 2012 when I need to drastically change my publicity strategy generally and my website. He gave me a great deal of very wise advice and as a result my turnover has increased considerably. My website was also revamped and this is now regularly at the top of the Google Adwords site resulting in far more enquiries in a week than I previously had in a month! I cannot thank Nick enough for this and will thoroughly recommend his firm to anyone who enquires.”

Ready To Take Action And See Results Now?

Please call 01275 855525 to arrange a mutually convenient time for a telephone discussion, Email me or complete a Free Online Enquiry. There is no cost or obligation. We will have a chat about where you are and where you would like to be and I will suggest some things you can do to get there quickly.

Legal Marketing Services

Martin Smith, Martin T Smith Solicitor

Having spoken to Nick before my meeting with him I felt sure he’d come up with a good marketing plan, and I wasn’t disappointed.

As a solicitor he understood the challenges we face immediately, and came up with two or three quick fixes that have already brought in additional fees.

His plan was very clear, practical, and tailored to the needs of my firm.

Thanks to Nick’s advice I feel much more confident in the future and would heartily recommend his services.

Ready To Take Action And See Results Now?

Please call 01275 855525 to arrange a mutually convenient time for a telephone discussion, Email me or complete a Free Online Enquiry. There is no cost or obligation. We will have a chat about where you are and where you would like to be and I will suggest some things you can do to get there quickly.

Legal Marketing Services

Charles Fuchter – Stephens & Son LLP

“It is good to have a professional relationship with someone who understands the legal profession and has the experience to know what marketing works.

We have spent a lot of money previously coming to the same conclusions and if we had worked with Nick sooner no doubt it would have saved a lot of time and money.

Nick is knowledgeable and enthusiastic and is able to provide sound advice in the specialist field of solicitors marketing.”

Ready To Take Action And See Results Now?

Please call 01275 855525 to arrange a mutually convenient time for a telephone discussion, Email me or complete a Free Online Enquiry. There is no cost or obligation. We will have a chat about where you are and where you would like to be and I will suggest some things you can do to get there quickly.

Legal Marketing Services

Simon Jenkins – Curtis Legal Ltd

“I think Nick’s service and focus on the solicitor market is excellent. He clearly “gets it” as regards promotion of legal practice in the current age.”

Ready To Take Action And See Results Now?

Please call 01275 855525 to arrange a mutually convenient time for a telephone discussion, Email me or complete a Free Online Enquiry. There is no cost or obligation. We will have a chat about where you are and where you would like to be and I will suggest some things you can do to get there quickly.

Legal Marketing Services

David Gordon – DG Law

I have now worked with Nick Jervis for a little while and find his no nonsense approach and expertise particularly helpful, a breath of fresh air in an industry populated to a large extent by ‘marketing consultants’ who are really only interested in feathering their own nest!

Q1: What were your perceptions or concerns before you joined Marketing4Solicitors?
I was reticent having been contacted by many ‘legal marketers’ over the last 15 years

Q2: How has that perception changed?
considerably – Nick provides no nonsense solutions

Q3: What is the biggest benefit of Marketing4Solicitors so far?
Resources – it has given me the impetus and confidence I need to create a proper marketing plan and implement it

 

Ian Hass, Ellis Hass Solicitors

I used Nick Jervis’ Pastor Advertising Formula and generated 2,500 queries within one week of two newspaper ads!

Paul Doran – Doran Law Solicitors

Nick Jervis at Samson Consulting a non practicing solicitor has a straight forward and pragmatic approach to marketing which is fresh and easily absorbed. Again if you don’t sign up for his free marketing guide it’s your loss.

Paul Hajek, Clutton Cox Solicitors

Nick Jervis was recommended to me from a well respected colleague who had also received advice and assistance in relation to the development of her practice. Her words to me were something like; “Use Nick he will get you results.”

As a new practice specialising in an extremely competitive area of the law I was eager to give ourselves the very best chance of growing the business. It seemed to me that as Nick was a former solicitor who had years of practising experience he would already know the marketplace.

Unlike other marketeers, he would also have a real appreciation of what my job entails on a day-to-day basis giving him a very good head start. Nick’s initial “health check” was certainly a worthwhile exercise.

In the first instance I found Nick very personable and easy to get along with. After asking me a series of questions about our practice he produced suggestions in relation to how we should go about growing the business.

What I liked about Nick’s approach was that he came up with a number of practical suggestions that we could start working on straight away and these did not necessarily involve any expense. He kept things simple and did not overload me with too many ideas and unrealistic targets.

I have no hesitation in recommending Nick Jervis and his company enthusiastically and wholeheartedly (my only reservation is that if too many other people get to know about him it may make life more difficult for us!).

Chris Carter, Carter & Carter Solicitors

Before the meeting I thought the fee was too expensive but was persuaded to go ahead by the no quibble money back guarantee. In my book that shows someone who has confidence in his own service. And I was not disappointed! Within 15 minutes of meeting Nick I realized his fee was real value for money. He opened my eyes to the steps I could take that would make a difference. If you want to spend a day at the end of which you’ll have an action plan with the tools and precedents to kick start you into activity, then Nick is the man for you. If you want to spend a day achieving nothing then he’s not!

Elizabeth Kingsley-Smith – Kingsley Smith Solicitors

The decision to involve an “outsider” in the running of our firm was a big step for us to take. The thought of giving someone the opportunity to potentially criticise your efforts is never easy. We are however delighted to say that working with Nick has been refreshing and enlightening.

His knowledge and understanding of the nuances of a legal firm has enabled us to work in partnership to improve the marketing of our practice to both new and existing clients alike. Many of his ideas have been simple and relatively inexpensive to incorporate.

We have no doubt that our partnership with Nick has improved the profile of our firm.

Pearson Rowe Solicitors

We were unsure of the benefits that might accrue from the Hidden Profits Discovery Day and concerned that the day would peter out. We were also suspicious that we might find that we would not be able to take advantage of what might be on offer. However, the day was pretty much full-on and we had all of our preconceptions overturned.

The three biggest benefits of the Hidden Profits Discovery Day were that:

We are now putting more concentrated effort into marketing

We are producing much improved decision-making on our marketing ideas

Our business plan has more focussed marketing objectives than previously

It is a worthwhile investment if you are serious about improving the marketing of your business.

We particularly liked Nick’s honest and open approach to the whole subject and the fact that he is prepared to ‘tell it like it is’. Nick’s experience with this area of the law was invaluable and saved a lot of time. He provides a refreshing way to look at marketing and a practical way of doing things better.

Our investment has already been repaid and we fully expect to cover the cost many times over.

Bakers Solicitors

Tim Bishop

When I started receiving Nick’s advice on pay per click advertising, I followed some of it [with a considerable degree of success] but really didn’t think it was necessary to follow it all. Well, not for the 1st time, I have had to eat my words. In the last year or so I have mended my ways and now follow Nick’s advice to the letter. The statistics speak for themselves.

In the period 19/6/10 to 18/7/10 my monthly pay per click campaign cost me £1,831.58 [that’s 735 clicks at an average of £2.49 each]. I thought that was pretty good. However, since taking on all of Nick’s advice, the identical period this year saw a massive improvement in broadly identical campaigns – 1,078 clicks at an average of just £1.64 each, totalling £1,764.77.

So not only have I saved myself over £50 every month, but I also get almost 50% more clicks! That’s what I call a result – well done Nick!

Tim Bishop, Bonallack And Bishop Solicitors

1. What made you decide to attend a Steady Stream Of New Clients Meeting?

I was suitably impressed with the various emails that I received giving Solicitors marketing advice. In addition once i became a member of Marketing4Solicitors i found a wealth of marketing information from someone with enough experience to know what works and what does not work when marketing a Solicitors Practice.

2. Are you glad you attended? If yes, please explain why.

I am delighted I attended the meeting. I found the advice both relevant and practical in relation to my goals for the business.

3. Any other comments?

I am delighted with the expert guidance and advice which Nick has provided ranging from advice on the proper format of print advertising, cross selling of services to the many other services he provides. His enthusiasm for marketing is infectious and his ideas and advice are well thought out and relevant. I have no doubt that his advice and guidance will prove beneficial to my business going forward.

Patrick O’Hare – Paschal O’Hare Solicitors

Nick has a wealth of practical experience in helping solicitors to generate the kind of business they seek.

In the increasingly competitive post-ABS world, marketing is becoming a vital issue not just for growth but the very survival of many law firms.

Nick is a really cost-effective resource to help guide law firms through the coming business environment.

Martin Wyatt

Up to 2009, our marketing strategy amounted to little more than a brass plaque and an advert in Yellow Pages. Whilst this had been perfectly adequate in the 1990s and before, we were beginning to notice that it was no longer paying dividends. Our fee income was starting to dwindle. We contacted a friend of ours who had already used Marketing4solicitors, and were introduced to Nick Jervis. For the next three years we received invaluable advice from Nick. We totally revamped our website and started a Google Pay Per Click campaign. We revised our office and reception area and joined networking groups. We started a regular campaign of e-flyering our clients, and built up a substantial database. We contributed articles to magazines all over the internet, began an active blog page, got onto Facebook and Twitter, and improved our customer capture procedures. Within a few months our fee income had begun to rise sharply, and we began to see a substantial increase in new enquiries. After a few years we merged with a larger firm, but there is no doubt that we would have been of little interest had we tried to continue without the benefit of Nick’s advice.

Consultancy Client – Anyonymous

1. What made you decide to attend a Steady Stream Of New Clients Meeting?

Always happy to find out if someone else has a fresh view on the age-old problems of proffessional firm management.

2. Are you glad you attended? If yes, please explain why.

Yes, good meeting, firmly grounded in ‘do-able’ actions rather than the creation of some grand – and unfeasible – masterplan.

3. Any other comments?

Very worthwhile meeting. Nick was enthusiastic, fast paced and set-out a clear series of steps to be taken and a sensible plan to achieve them. Nick is refreshingly free of management-speak, invigorating and reassuringly demanding.

David Edwards, Managing Partner, Burt Brill & Cardens

Nick Jervis’s Golden Rules of Marketing4Solicitors Webinar is interesting, entertaining and motivational. It has spurred me to action, and I’m excited about putting it into practice.

Andrew Park – APP Wine Law

Before I joined Marketing4Solicitors I thought it would be really expensive and that I would be tied into something long term, oh and that it would be geared towards the big firms.

It is a very reasonable cost for what is offered and provided, plus the help has been very much tailored towards the set up that I have here, ie one man and his old english sheepdog.

The three biggest benefits are that:

The real impression that someone was on board to provide me with a much needed ‘outside looking in’ perspective on what I was doing and how to change that for the better

the precedents, which I can adapt if needed

the knowledge of how to maximise internet potential eg writing articles, add pages of information.

I would tell any solicitor considering joining to join without hesitation! I fully expect to make a return on investment although I have no idea as to how much at this time.

David Madams Solicitors

I have over the years dealt with many people who profess to understand how to market legal services without really understanding how the profession works. I found it very refreshing not only being a solicitor and knowing how a legal practice operates but also you have a very sound grasp of the various marketing strategies which work within our profession. You came very highly recommended by, a friend of mine, Tim Bishop who to put it bluntly does not suffer fools and he speaks very highly of you. It was as a result of that that I contacted you and I have been similarly impressed by firstly the wealth of information which is on your Marketing4Solicitors website and the numerous downloads which will provide me with invaluable tools to market my practice.

Your one hour telephone consultancy was very informative. In a space of an hour you gave us a very good grasp on search engine optimisation and removed a lot of mystique around the same. We now feel confident that we can implement a lot of the strategies ourselves as a result of your advice. I would not hesitate in recommending you to other solicitors although unfortunately it will not be to my competitors.

Denis Stevenson – Rowlinsons Solicitors

Dear Nick,

Before I joined Marketing4Solicitors I had concerns because of people I have hired in the past (at some expense) for marketing advice whose advice and material I found ineffective. I was also concerned that by subscribing there would then be pressure to purchase other services and material and without spending additional money the M4S membership would not be that useful.

I honestly think joining M4S has been the best thing I’ve done in terms of investment in marketing. I find all of your material very thought provoking. You provide us with templates and very specific tips but in addition if someone fully absorbs what you have to say then it changes the way we think about our practice specifically and marketing generally. I found your recommendation of Michael Gerber, whose books I’ve since read, particularly instructive and any solicitor (or any business person) would gain a lot from his books about how to organise a business.

The biggest benefits of membership of Marketing4Solicitors are:

The information provided is very focused and very well explained – its practical and can be put into practice by any solicitor immediately;

The interaction between you and your members is very good and I like the way I can contact you with questions;

I find that your regular blogs and updates keep me motivated; and

What you present us with gives us all we need to put together a complete marketing strategy, rather than just get a couple of techniques for increasing business.

It is impossible to quantify the likely return on investment because I don’t think there’s any limit to the extra income which can be produced from a strategy inspired by your recommendations. I’ll be disappointed not to have doubled my turnover in the next twelve months.

Especially with your recommendations on writing (client guides, articles, blogs etc) there’s no limit to the depth of what you can do to market and improve your practice. It’s something that will grow organically (and at little expense) over time. I particularly like the way that your strategies are not based on ‘selling’ as such but by lead generation and ‘serving’ prospective and current clients.

Regards, Simon

Simon Newman

N A Commercial Solicitors

I find the M4S, materials and toolkits very practical and useful and a month after signing up I have made significant progress: written up some case studies, requested some new testimonials and drafted the core of what will be my new website. I am now contacting web designers armed with the confidence that I know what I want to achieve and what functions the site will need. This is a break through, as I have for the past 2 years planned and researched sporadically but always got stuck before getting anything done. Many thanks.

Marie Huntley, Huntley Legal

Your Marketing4Solicitors has been very helpful and informative and I would certainly recommend it to other solicitors.

Helen Rowett

My chosen field of Personal Injury, has for many years been fiercely competitive, against a backdrop of intense Defendant lobbying, bringing downward pressure on costs. Changes in the regulatory framework herald further pressures on time, and the advent of Alternative Business Structures is an unknown quantity, but will surely bring the risk of Big Business with its big budgets and slick advertising, to a place near me, trying to sweep up my potential clients. I have been in business 38 years and the challenges are greater than ever, but as I could not even sell a refrigerator to an Eskimo, even if I had the time, I decided help was needed.

On approaching Samson Consulting, I was struck by Nick’s energy in presenting his ideas in a readable, matter-of-fact format, in which he displays on one hand, an uncanny knack of fingering the obvious (to a 5 year old, but not to a practising Solicitor) marketing opportunities that are there for the asking, but at the same time displaying a depth of proven experience and originality of approach in real-world or Internet marketing, with an enthusiasm that is both infectious and confidence-inspiring in these most challenging times.

Rob Ashton, Personal Injury Litigation Consultant

Thanks, Nick, for constantly reminding us to send emailing to our clients and contacts. I recently sent one about the need to have a Will, popped out for an hour and returned to 5 emails from people wanting updated or new Wills. It made my day! We will now be sending regular emails to all our clients, prospects and contacts as we now realise this really is a great way to ‘increase solicitors’ profits’! Thanks again.

A Satisfied Marketing4Solicitors Member

My concerns before joing M4S was that it was a ‘con’ at worst or at best a waste of money.

The impression was due in part to hearing of you on LinkedIn, and I am just suspicious of any business advertised on there (but that is just irrational prejudice on my part). My view has changed due to the following-

  1. The free information you gave was very detailed;
  2. Your regular emails kept your company in my mind;
  3. Since joining your site the information was been good and well structured; and
  4. Your marketing critique of my website today was brilliant, better than I could hope for.

I have already told other solicitors about M4S and I am sure I will more than recover my investment in the service.

Udu Emmanuel Edada, Emmanuel & Co Solicitors

Nick, I have already provided you with a testimonial about your excellent Marketing4Solicitors service, but I had to write to you again to say that I really appreciate the time you have taken to provide your “marketing critique” to make very important amendments to our marketing letter. We have already had an excellent response to our offering.

Denis Stevenson, Rowlinsons Solicitors

Not only is Nick Jervis a marketing expert, but as a former practising solicitor, he is someone who understands how solicitors work and through Marketing4Solicitors offers practical marketing advice that the average solicitor has a realistic chance of implementing. He has played a significant part in setting our firm on the path to creating and implementing a successful marketing strategy.

Jerome Dodge, Blanchards Bailey Solicitors

My name is Roger and I am a happy member of Marketing4Solicitors from Samson Consulting.

We are creating/designing a new Website for our business at the minute. I needed sound advice concerning the layout and general appeal of our design and content, and I wanted these tips from someone who walked the talk.

Anyhow, I asked Mr. Jervis for a telephone conversation to give me some tips (Marketing4Solicitors members are entitled to a one on one with Nick).

I didn’t get the phone call, I got something better. I sent our draft new website link by mail to him and he assessed our draft website with the benefit of Youtube (so I got the visual aspect of his advice and could hear his advice ). It was crystal with great advice.

It’s great to be surprised and I was surprised with this service.

Thank you.

Roger Cleary, Cleary & Co. Solicitors

Why join Marketing4Solicitors?

1. Nick’s enthusiasm and never-give-up attitude is infectious and crucial to us as we are often tempted to ‘give up’ or at least be lazy in relation to marketing.

2. The precedents provided and the structured approach to his teaching so that gradually you come to see how everything in his scheme fits together logically.

3. The fact that through our own testing over time and becoming aware of other “expert” opinions on issues in the marketing world, we have not had any cause to doubt that Nick truly is an expert in relation to the marketing of solicitors’ firms.

Peter Brash, Grigor & Young, Elgin

Marketing4Solicitors seemed a good system worth a go. I am satisfied that although (I am) not a solicitor can adapt principles with ease.

An efficient well run service with lots of good practical tips to enhance your marketing.

Supporting SME Leaders

Great value for money.

Jemma Lloyd Solicitor Direct

I knew that marketing would become extremely important for solicitor firms and the old mentality of “the work will come to you” would be long gone, however I did not know where to start with my marketing plan.

So I joined Marketing4Solicitors and found the marketing templates and documents are very detailed and make you think about what you will be doing, which makes a huge difference.

The benefits for me are a better understanding of marketing solicitor firms, the importance of keeping in touch with your current client database and if you put the effort into marketing you do see the rewards!

I think the service is excellent!

Manoj – Athi Law LLP

We have never once regretted having Nick as our marketing consultant. He is just brilliant at thinking out of the box and making us do the same. We decided very early on that we just had to trust him because we are lawyers and not so good at selling things!

Nick is enthusiastic and extremely pro active which is infectious and makes us want to excel at attracting the clients we really want.

He is now an integral and indispensable part of our team.

Julie Glynn, Partner, Glynns Solicitors

I visited Nick because I wanted to know how and which resources to apply to an effective marketing strategy appropriate to my practice.

Nick was very focussed, asked very astute questions and knew what I needed I felt. This was crystallised in the excellent report he generated and I now am confident in my planned approach to marketing.

The meeting was well worth the trip to Bristol from London! Nick really took on board my concerns in this area and I felt he was very caring, enthusiastic and confident about the track I should be on marketing-wise. As a result I now have a plan I am confident about which means I will not waste time or money on an inappropriate strategy so it has abeen a very valuable exercise for my practice: Bravo!

Michael Crilly, Bulldog Law

I have worked with Nick now for over a year and he really has made a tremendous difference to my business and the way I approach same. He has assisted me greatly in developing a clearer vision for the business and in executing a plan so that the vision may be materialised.

His advice has directly led to a substantial increase in the profitability of my practice and, as such, I have no hesitation of recommending his services.

Daireann Gibson, Gibson & Associates Solicitors

I have been enjoying learning from your insights over the past while since joining Marketing4Solicitors. I have been impressed by your service and wanted to thank you for all of your help to date.

Duncan McFadzean

The m4s subscription service was worth much more than the price I paid. There is a lot of information on the internet about marketing but a lot of the methods are incredibly expensive. Nick’s ideas are superior for one main reason, they are done from a business perspective, everything is done with a return on investment in mind and none of the methods are financial black holes.

I would recommend this service to anyone looking to grow their business.

Mr R McKenzie

Clever and intelligent without any nonsense.

A very helpful and enlightening service.

Donald Maloney

Unlike other marketing services the emphasis seems not to be all based on ‘finding hidden profit in existing clients’ (which doesn’t help me as a new firm with few clients) but rather an all encompassing strategy to increase client base and thereafter profit.

Nick certainly appears to know his stuff and he is willing to share the lurve.

Anvil Legal

I have worked with Nick for over a year. As well as being a thoroughly nice person to deal with he is also full of good ideas that work – and which can be implemented without costing the earth.

David Edwards. Burt, Brill & Cardens

I have worked with Nick now for over a year and he really has made a tremendous difference to my business and the way I approach same. He has assisted me greatly in developing a clearer vision for the business and in executing a plan so that the vision may be materialised.

His advice has directly led to a substantial increase in the profitability of my practice and, as such, I have no hesitation of recommending his services.

Daireann Gibson, Gibson & Associates

I have been using Adwords for sometime without any meaningful results. However, as soon as Nick took over the management for me, we started generating a lot of new client instructions.

Ian Hass, Ellis Hass Solicitors

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