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Archive for the ‘Legal Marketing Consultant’ Category

What My Sons Parents Evening This Week Can Teach You About Legal Marketing!

Friday, March 15th, 2013

I am not a big fan of the education system. I don’t know whether it is the fact that my children spend more time with strangers than they do with me, or that some teachers just seem to have been born to be teachers and I could not see them functioning in the real world on the outside of a school (this from a man married to a teacher by the way), but it doesn’t usually excite me or tick any of my boxes.

However, on my youngest son’s parents evening this week, I was very impressed with one aspect of the process.

For each teacher, once we found them dotted around a big school (in my day they all used to sit in the school hall) they would sit us down and give us some general feedback, and then the process became very interesting. They move on to talking about the targets that they had set for Sam when he completes his GCSE’s in four years’ time, where he was now in relation to that target now and how they expected him to get there between now and then.

The school sets targets! The children know about the targets and are coached by the teachers to achieve them. The parents are involved with those targets and encouraged by the school to monitor progress.

The school is acting as any sensible business owner should act in relation to the growth of their business. I am genuinely, amazingly and surprisingly impressed.

One of my sayings is that there is ‘No Treasure Without Measure’. The school know what treasure they want my son to achieve and they are measuring his progress towards that goal, with support all of the way. This is absolutely brilliant.

How about you? Have you set targets for one years’ time, two years’ time and five years’ time? Are you working alongside a coach or a consultant to show you how to reach those targets, to set short term and long term goals on the way to those targets? If you are, you are probably a million times better placed to achieve them than those who write a ‘wishy washy’ five year plan, then put it back in their top drawer and never review it until five years’ later, if they are still in business at that point that is.

All of my consultancy clients have financial and other targets which are at the top of the Marketing Action Plan I review with them each and every month. They can’t hide from the targets that they have set as they know I will be measuring and monitoring progress towards them. They understand that there is a possibility that they might not hit them, but they also know that there is a real possibility that they might exceed them and have to set new, bigger targets.

I have a lot more respect for the education system taking care of my son now, and I hope that it shows you that if an educationary establishment can set and monitor goals, you should be able to do the same for your own practice. Doing so is a very smart thing to do.

Author: Nick Jervis

Solicitors Group Consulting Programme For Marketing Success

Tuesday, February 12th, 2013

“I Just Couldn’t Afford To Miss It”

It was winter 2011, there was thick snow everywhere and most of the airports had to shut, just as they have done so again recently. There was no way that Andy would be able to make his planned flight from Edinburgh airport to Bristol; it was simply impossible.

However, Andy had to be there. There was no way he was going to miss this meeting.

Against the advice from his wife, he grabbed a spade and cleared the thick snow from his drive so that he could finally move his car. After removing 8 inch deep snow from all over his car so as not to blind people following him, he set off in the early afternoon heading to the Cotswold village of Malmesbury.

After approximately 14 hours he arrived at the intended destination, only to find the hotel closed overnight. He grabbed some spare clothes from his bags and bedded down for a couple of hours in his car. As soon as he saw signs of life at around 6am, he was able to check in and get two more hours sleep, before heading off to his meeting.

When Andy walked into the meeting, we all asked how on earth he had got to the hotel, and what on earth he had put himself through that journey for simply to come to the meeting. Andy was shocked by our concerned yet hostile approach, but replied:

“I just couldn’t afford to miss it.”

In Andy’s mind, the Group Consulting Programme that I had put together for other marketing consultants was simply too valuable for him to miss. He would do anything to be there to share his latest challenges and successes with the other members in our group, and to be inspired and motivated to go away and do even more to make his business more successful in the next few months.

The good news for you is that I have taken everything I learned from my first Group Consulting Programme which Andy was a member of to make it even more valuable (and safer) for you. You now do not have to travel through the snow and through the night to get to your own meetings, you only have to dial in to our online meeting. What’s more, I will even provide the Plantronics headset and microphone which will allow you to view the screen and talk, whilst leaving your hands free to make copious notes, and you will want to make copious notes because it will all be about growing your business!

To Find Out More About The Group Consulting Programme Click Here:>>

Author: Nick Jervis

Law Firm Marketing Consultants, Which Should I Choose?

Thursday, November 15th, 2012

If you have decided that now is the time to get help with your marketing, and to move from a nearly ran to a ‘ran very quickly’, you might want to know how to go about choosing the right law firm marketing consultant to obtain the results for your practice.

Now whilst I know that I am one of the best law firm marketing consultants in the UK (my mother always taught me not to brag so I won’t say the best, although some of my clients have been kind enough to say that) (by the way, this is my humour, if this offends you at this point we may not be able to work together anyway, but you can read this guide and then go off and use a second level law firm marketing consultant – there are plenty out there – more every day it would seem), how can you gauge this (you almost forgot the start of that sentence then didn’t you, well I certainly did)?

Here are the telling points that I would be searching for if I was looking for a law firm marketing consultant.

Length Of Time In Business

Have they got a long enough period of time in business as a law firm marketing consultant to give you some belief that they might now know what they are doing?

I joked in the introduction about there being more consultants every day, and this is certainly the case. I have been running my law firm marketing consultancy since 2003, but before then I was in private practice for 14 years when I marketed law firms from within. I must have been doing something right to still be here after all this time (you would hope), and more so to still love doing what I do. Let’s be honest, you have to love the legal profession to want to work with solicitors day in, day out, every day of your working life don’t you? We are all somewhat different to everyone else out there, aren’t we? I am even more different, moving from a solicitor to a law firm marketing consultant. I often joke that I only need to move into financial services and then estate agency and I will alienate every new person I ever come into contact with in one way, shape or form.

Feedback From Other Firms

Do they have positive feedback from other solicitors who have worked with them? Are there just one or two testimonials, or are there a dozen or so?

There should be enough on the website to give you a feeling for whether they are providing a good service. The next stage, to be carried out after you have spoken with your chosen law firm marketing consultant, is to ask for one or two referees who you can speak with. This should put your mind at rest that the consultant in question has obtained some good results for other solicitors already.

Something For Nothing – Well Almost?

Does your prospective law firm marketing consultant offer you a taster of their expertise in the form of a book, a webinar or teleseminar, or can you arrange to talk with them free of charge and without obligation for a short period of time?

I offer all prospective clients a twenty minute free telephone consultation to allow them to gauge whether they think that they could work with me, and vice versa. There are some types of law firms that I work with better than others. Some of the selection criteria are that you have to like my sense of humour, to enjoy what you do and be committed to seeing really good growth. These are just some of the requirements for the law firms I am prepared to work with. I do not work with all law firms because some are simply not ready for the changes. I don’t like to work with a firm when I cannot add massive value to their practice, so if they are just thinking about marketing, or looking to just tweak things a little, I will gladly refer them on to others who might be better placed to help them. I will never leave them high and dry.

If you would like a 20 minute chat with me, free of charge and without obligation, click the link below:

Free chat with Nick, no cost, but warped sense of humour preferred:>>

Are They Published?

Finally, has your prospective law firm marketing consultant been published – anywhere. I have a regular column for Private Client Adviser and have been lucky enough to be published in most of the major legal magazines, including the Gazette, Solicitors Journal, ILEX etc. This has to be a good measure for whether their advice is useful I would think/hope?

Free Law Firm Marketing Guide

To see if I know anything, or nothing, about law firm marketing, please download my free guide below.

Author: Nick Jervis

Marketing Law Firms – Will A Personal Trainer Help?

Thursday, November 8th, 2012

I have just had a chat with a solicitor who I am delighted to say will be joining me soon on my 90 day programme. I know he is going to achieve great results and we are going to start working together next week.
He said something to me during the course of his telephone application approval which really struck home, and I thought you might find interesting.

He said my 90 Day Steady Stream Of New Clients Programme will be like him having a personal trainer instead of just being a member of a gym. Whereas many people join a gym with great intentions, it is only when they engage a personal trainer that they really start to notice a difference in their fitness levels. Whereas people have an idea what they should be doing at the gym, they aren’t trained in the subject of fitness and also they cannot keep motivating themselves to work as hard as they need to to see the results that they want.

I really liked the analogy.

If you want to work with me as your personal marketing trainer, to guide you to achieve the results you want in half or a quarter of the time that it will take you to do this by yourself (and probably after investing your marketing budget in many of the things that simply will never work), then please let me know now, before the last two places are claimed.

Once you have completed your application and selected a time to talk, I will call you to ensure that the programme is right for you. It will not be right for everyone, and I have already declined to work with some firms who applied, but if you think that it might work for you after reading the details, please don’t miss your chance to find out more.

To find out more and schedule your time to talk, simply add your details to the form below, and reply to the email with “90 Day Programme” in the subject line, and I will be in touch (no cost or obligation).

Author: Nick Jervis

Guide To Choosing A Legal Marketing Consultant

Thursday, June 28th, 2012

If you are considering hiring a legal marketing consultant to transform the marketing of your law firm, how do you know who is the best person for the job? I used to hire legal marketing consultants from time to time when I was in private practice, so I have put together this guide, based on my experience previously as a hirer of legal marketing consultants, and now as a provider of these services.

1. Experience

Have they been doing this for a few months or a few years? Obviously experience alone does not make it certain that they will be a fantastic legal marketing consultant, but the fact that they have been around a few years should give you some hope that they are doing something right.

When I started Samson Consulting in 2003 there were possibly two or three legal marketing consultants. Now there seem to be two or three more opening up every couple of months, although not all of them survive.

2. Results

Have they achieved results for other law firms, and are they prepared to let you talk to former or current clients to find out how they helped them? If you are at the stage of engaging a legal marketing consultant, they should be able to provide you with at least two referees for you to talk with to take away some of your fears or concerns.

3. Do They Offer A Guarantee?

I am a firm believer in guarantees for marketing any service business. I know, beyond any doubt, that I will add significant value to any firm I meet on a consultancy basis. How do I know? Well since 2003 I have met many fantastic clients and have always been able to add value to their marketing. This is why I always guarantee my services. If you do not think my legal marketing consultancy pays for itself many times over, you do not need to pay me.

I do not see many other consultancy firms prepared to offer this type of guarantee. Is there a reason they do not do this I wonder?

4. Do They Really Understand The Legal Sector?

Do they fully understand the challenges facing and the nuances of the legal services market place? Many consultants seem to have stumbled across the legal sector and decided it is a good sector to enter because they can charge higher fees to solicitors who do not understand the advice that they are buying.

I was a solicitor in private practice for 14 years before establishing Samson Consulting. I know what it is like to balance a full case load with a full marketing schedule; to hit profit costs targets whilst dealing with staff management issues. I understand the challenges that you face and will work with you to make marketing your practice as straightforward and as successful as possible.

5. Do They Have Testimonials

Are you able to view testimonials about their consultancy services? If they have been engaged as a legal marketing consultant on a number of occasions, they should have some good feedback about their services. Do they?

6. Do They Tie You To A Contract?

Are their consultancy services linked to a longer term contract? Do they try and force you to buy follow on services, or are they sufficiently confident that the first meeting will more than pay for itself and that you will choose to keep working with them?

I always choose the latter option. I only want clients to stay with me if they are receiving an excellent return on investment. You should keep working with your legal marketing consultant because you want to, not because you are forced to.

Find Out More About My Legal Marketing Services?

If you would like to find out more about how I can help you as a legal marketing consultant, please enter your details into the short form below to instantly receive my free brochure. This outlines the details of my Hidden Profits Discovery meeting (fully guaranteed of course):

We have never once regretted having Nick as our marketing consultant. He is just brilliant at thinking out of the box and making us do the same. We decided very early on that we just had to trust him because we are lawyers and not so good at selling things!

Nick is enthusiastic and extremely pro active which is infectious and makes us want to excel at attracting the clients we really want. He is now an integral and indispensable part of our team.

Julie Glynn, Partner, Glynns Solicitors Bristol & Bath

Author: Nick Jervis

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