Why Live Chat Is Vital On Solicitors Websites

My sole purpose in working with solicitors is to make their life easier when it comes to attracting new clients. This is why Live Chat For Solicitors websites is absolutely vital. Quite simply, it delivers more client enquiries to you from the people who are already finding your website.

The fact that it also does this without any work by the solicitor makes it even more compatible with my ‘easy life client attraction’ philosophy for my clients.

Why Live Chat For Solicitors Works

First, let me explain why live chat produces more enquiries when placed on a law firm website:

  1. It provides a form of interaction on a website which is not there when the only option is a contact form or a telephone number.
  2. It allows your prospect to ask a question that is on their mind instead of hitting the back button in their browser to move away from your website.
  3. It allows them to speak with a REAL PERSON, because the live chat service that I recommend answers your visitors questions using human based, UK employees, 24 hours a day if you choose that option. Good law firms do not go anywhere near chat bots because they know that they frustrate their audience! That is not the start you want in a potential new client relationship.
  4. It shows that you are a far more innovative law firm than many of your competitors.
  5. It wins you more clients than if you do not have it.
  6. It pays for itself over and over again!

The Live Chat service that I recommend is a completely done for you service and, more importantly, allows you to try it for 14 days completely free of charge, so you can see how well it works for yourself without any risk.

To discover more, simply click the link below and I will introduce you (no cost, no risk):

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Case Study

Beating the big boys whilst spending a fraction of their budget

We focus on accident claims, and it’s vital for us to have a strong web presence, which we didn’t have before Nick got involved.

As a result we had to buy in leads from other sources, reducing our profit margins and making us reliant on other companies to generate revenue.

We did have a company working on our Adwords and website, but the truth of the matter is that they weren’t getting the results we needed them to get – we only had a handful of clients coming in from those efforts, making us highly reliant on buying in the leads from elsewhere.

And then I came across one of Nick’s books, was impressed by what I read and got in touch with him.

The rest – as they say – is history.

We started working together with a clear brief: Nick’s job was to help us bring in more self-generated work, so we could stop relying on buying leads.

He started by working on our website, making it more accessible and easier to navigate.

Next he overhauled our Google Adwords, which the previous company had been running fairly unsuccessfully.

Adwords is hugely challenging in our sector, with some very big players bidding on some of the most common keywords, making it very difficult for any smaller firms to get a look in, and I’ve got to be honest and say that I didn’t know how Nick was going to make it work.

But he did, by analysing very closely what people were looking for and tailoring our Adwords efforts towards them.

It worked! We were competing with the big boys whilst spending a fraction of their budget, and the amount of work we got in was tremendous – we jumped from just a handful of leads and clients a month to 500 leads and 150 clients, every single month, all from our online efforts.

Nick didn’t just work on the lead generation side of things either – he helped us with the client conversion process too, training our team, making our sales calls better and improving our onboarding process to avoid drop-offs due to ‘cooling off’.

Now we don’t buy in any work at all, our pay-per-click efforts do a sterling job, and the large client database that Nick has helped us build has allowed us to increase the amount of work we do by a factor of ten, in just three years.

I’m one extremely satisfied client, and despite the dramatic differences Nick has been able to make in the time we’ve been working together, things are still improving thanks to his guidance and support.

Get In Touch Today

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